Everything was fine except the UPS tracking number was no good. Check for three days and ups says bad number. Product arrived next day in perfect condition.

Replacement part came with 2 days!

Very easy web site to work with,great products and fast shipping

My order came quickly and worked perfectly. The Genie staff promptly answered my e mail inquiry so I knew what to get. Thanks a million.

Thank you!!! Fast delivery Great company

The Aladdin Connect product did not work and chat support kept going around in circles. Promised to call back and never did. No response to my email inquiry. Phone support was not working - chat told me their phone system was down.

I love your service delivery, products, and workmanship. Merry Christmas to your successful team.

Great customer service!

They could not process my return and they could not contact me when their system was up. Very poor customer experience.

Excellent service and support

Easy to set up and works great

Got exactly what I ordered. it works exactly as advertised. Thank you.

Great consultant on our problem. Ordered and installed parts and the garage door operated perfectly. Thank you for your fine service.

The products and shipping turn-around time are good but your Aladdin connect iOS app needs some SERIOUS work. It’s really bringing the brand down. I absolutely hate it and wish your newer openers would work with the chamberlain myQ product as they’ve got a better solution. At the Very least just make it work with the nest app so I have a better experience.

Nice product. Instructions lacking on how to program

prompt service and the part fit perfectly

The C channel Belt drive is great quiet and stable option

Easy, Easy, Easy...and to the point..

The lady helped solve my problem. Can't ask for more than that. She was excellent.

Finally got a replacement that works! I put the code in and it worked first time. Thank You!