INTO THE AM

240 S Loara St, 92802, Anaheim, US
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4.50
Based on 199 Reviews

5

81.41%

4

1.51%

3

3.02%

2

1.51%

1

12.56%
About INTO THE AM

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Amira
United States | 28 November 2024

I absolutely LOVE IntoTheAM shirts and their Customer Service! I've been buying shirts from this company for a few years now (my son loves astronauts and they have tons of vibrant, well made, high quality tees that feature an astronaut). Well, after making a large purchase last week, I noticed a few more items that I wanted, but I had already received my 1st order (yes, that fast), so I couldn't add them on, but this new order wasn't large enough to get free shipping. So, I reached out to Customer Service and spoke with Joan and asked for a one-time courtesy to have the new order's shipping refunded, being a long-time and loyal customer. We'll, they obliged and I couldn't be happier! If you like nice graphic tees and want to follow the journey of "the astronaut", please give them a try. They’re always having a sale and the tees are amazing. And furthermore, I really appreciate Joan's compassion and understanding. Stay Inspired!

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TCan
United States | 28 November 2024

Great customer service, super helpful and responsive. I'm looking forward to the new pants too.

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Kayden phillips
United States | 28 November 2024

Joan was very nice and quick to respond

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David Windscheffel
United Kingdom | 27 November 2024

Fantastic experience from Joan. The item I ordered had been over ordered, which happens. Joan/IntoAM proactively reached out to me to explain the situation offered me multiple different options of resolution which was great. Ordered with IntoAM before so I know the T's will be great quality.

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Samantha
Australia | 27 November 2024

Incredible customer service. My order said it was shipped with all products that I had ordered, but they picked up an error and let me know something was out of stock even tho the order said it was shipped fully. They were straight on to communicating that with me.

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John-Erik Grain
Canada | 27 November 2024

Wicked awesome prints and had a super exchange with Joan who caught an order glitch and had it all fixed up within hours. Thanks again for my gear!

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James Lin
United States | 27 November 2024

great pants, helpful support from joan

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John
United States | 27 November 2024

My experience with into the am was great cause there was in issue with my order and they reached out right away and gave me options to fix the order. It was quickly resolved and shipped immediately.

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seraphicapathy
United States | 27 November 2024

I don't normally bother to leave reviews, but since INTO THE AM is most of my wardrobe now I figure it's about time. I've never had a bad piece of merchandise from this company, everything has always been true to size, fit, and color and I haven't seen any fading, stretching, or pilling even after many washes on pieces I've had for years. On my most recent order, they were out of stock in a color of a shirt from a 3-pack that I purchased with some other items, and Joan from support was super quick to reach out, make me aware of the situation in a very nice way, and offered multiple solutions to fix it. 10/10 would recommend.

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Matthew McDaniel
United States | 26 November 2024

Well, first of all the products themselves are great, and my personal go-to for t shirts. But more importantly the customer support via email is impeccable, especially Joan. Not the first time I've contacted them and each time they are quick, and solve my issue without fail. Had an out of stock issue with a larger order on 2 separate items I needed refunds for due to being out of stock when I only received an email for 1 initially. Then, after placing an order and not being able to adjust the address, as I had just moved, Joan made it happen in under 30 minutes of sending the email request.

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Amanda Thompson
United States | 23 November 2024

Very quick, responsive and helpful! Even though it was entirely my goof, Joan still offered assistance immediately and letting me know I can reach out any time. Probably the best customer service I have ever had!

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Ramses Gonzalez
United States | 23 November 2024

Excellent customer service

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Brad
United States | 21 November 2024

I ordered 5 of the Henley shirts but when they arrived they were a bit too small. I emailed customer service and Remi arranged for me to return them and exchange for a larger size. The return and new order were processed the same day and my shirts are on the way. Thanks Remi for the help.

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Sean
United States | 20 November 2024

Joan was very nice and helpful. The hoodie color that I ordered was unavailable and she notified me immediately by email and send me a different color with my approval. Definitely will shop Into the AM again in the future!!!

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Jeremiah Ladd
United States | 19 November 2024

I ordered some joggers that ended up being oversold. Joan reached out proactively to get things straightened out. Joan took care of a replacement for me quickly and easily!

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H V
United States | 18 November 2024

Honestly the best T shirts you can buy. It’s the only brand I wear. I tell anyone and everyone about them. High quality, awesome designs, and great price! Great customer service as always by Remie! What else could you ask for.

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Skyler Bland
United States | 17 November 2024

Into the AM has the best clothing I’ve ever purchased! I’m a slim guy and these shirts fit perfectly! The sweat pants are awesome for people with more slender legs and I also really like the jackets! The customer service is also second to none! I needed an exchange in a shirt size that they normally wouldn’t exchange in and a very helpful employee by the name of Remei gladly told me I’d be able to make the exchange if I sent the other one back, which if course was no issue! I will be continuing to buy and try new into the am clothing as long as they are in business. Thank you Into The AM for making slim guys like me feel more confident, comfortable, and looking good! 🤙🏼

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Nicholas Pizzola
United States | 16 November 2024

I had an issue with an order and complications making a return due to a misunderstanding on my end. I spoke with Remie, who helped me understand their policy. Remie was kind, understanding, and very quick to respond- and she made me feel valued as a customer as we talked through the situation. She was able to help me with my return even after my misunderstanding, and achieve a resolution that I was very happy with. This is the type of customer service that creates long-term customers; not only is the clothing a great fit and high quality product, but the customer service is equally as great. Thank you!

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Joe Vinette
United States | 16 November 2024

I love the art! I love the graphics! The graphics have a unique way of expressing some of the personal things I am going through. I really hope more creative astronaut T-shirts!

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Hawai’i Boy
United States | 15 November 2024

I love the shirts from my most recent order. The order was submitted, and the transaction was completed. However, one of the shirts I ordered were sold out due to overselling. The Support team emailed me to apologize for the oversight. They offered me a store credit, a refund, or the option to choose another item of equal or lesser value. I chose the store credit, and they responded quickly. I was impressed with the support team. I will definitely put in another order soon.

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