INTO THE AM

240 S Loara St, 92802, Anaheim, US
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4.50
Based on 199 Reviews

5

81.41%

4

1.51%

3

3.02%

2

1.51%

1

12.56%
About INTO THE AM

Contact Info

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Jeff Parisoff
United States | 14 November 2024

Great Company and Customer service. On my second order, first on Amazon and second directly from their website. Remie was quick to correct an inventory issue and ship a replacement within 24 hours. I've been wearing their shirts for about a year now and practically live in them. They are great as an everyday shirt or as a gym shirt if you want your arms to look amazing while also the midsection is loose fitting for a more flattering look. Will definitely be returning for a 3rd order.

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Jovon Holloway
United States | 14 November 2024

The response time and knowledge provided by my rep Ardie made my customer service experience great

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Dexter
Trinidad and Tobago | 13 November 2024

I appreciate the hands on approach to your customers' purchasing experience; providing important information in a timely manner.

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Pakinto Paco
United States | 13 November 2024

Great quality and designs, and they actually stay put in the neck area, customer service is also great and prompt, they got themselves a customer for life here 🙋🏻‍♂️

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Aaron Hume
United States | 13 November 2024

Thought I was going to have to look up all this stuff up for one of the shirts shipped ripped. Solved quickly by Ardie

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ML
United States | 11 November 2024

I now own 4 pairs of the All Day Pants - Navy, Taupe, Light Grey, and Beige. I wear these pants more than the more expensive pants that are in my closet ! Super comfortable material and stretch, great fit & style. On top of that - I received superb customer service from Ardie, who helped me qualify for free shipping even though I had already made my purchase before the free shipping was available. This company has earned my trust and future business.

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Bailey B
United States | 11 November 2024

I’m very pleased with my experience. I made an error with my order, but Joan was quick to assist and resolve the issue. Joan's help made the entire process smooth and hassle-free.

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Curt
United States | 09 November 2024

Problem resolved quickly and satisfactory.

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Nick Hughes
United States | 09 November 2024

Joan and Remie made sure I was taken care of when there was an error in the system. What was awesome is that the item came a lot faster than expected. I appreciate the attentiveness to my issue and I would recommend the site.

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Jade Black
United States | 09 November 2024

I absolutely love Into The AM and their products. Recent contact with their customer service just made me love them even more. An item I’d recently ordered was out of stock, and Joan reached out to me to ask for my preference on how to resolve this issue. Once I let Joan know my choice, it was resolved very quickly.

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Samuel Cauman
United States | 08 November 2024

Into the AM has my favorite — FAVORITE — clothing. Their shirts are cut slim, incredibly comfortable, and made to last. Their graphic designs are original, eye-catching, and a compliment-magnet. Their performance shirts with their daybreak pants are ridiculously comfortable and flattering. I carry my daybreak hoodie with me everywhere I go. Their customer service is amazing. Ardie is the best. He is responsive and pro-active, reaching out to me when I had an issue with an off-fit and helping me resolve the situation quickly and to my total satisfaction. I am a dedicated enthusiast, and Into the AM clothing has become my go-to gift for friends.

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SB
United States | 08 November 2024

Ardie was wonderful to communicate with regarding an issue I had with the website and registering. Ardie responded the following day (it was late in the night when I had issues) and resolved my problem! Thank you! Love this clothing!

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Douglas Greene
United States | 05 November 2024

Joan was the difference maker! I have been buying clothes from IntoTheAm for about a year now. I love the quality and fit. They have always been a top tier clothing brand. Recently, there was a small mix up with an order. Joan from their customer service team reached out almost immediately. She was kind, and instrumental in helping resolve the issue. Staying in contact the entire time and helping me resolve the problem super quick. I've always been a fan of IntoTheAm, but now I'm a lifelong customer. I just can't say enough about how amazing Joan was and how much I love this company.

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Jean Ribeiro
United States | 05 November 2024

I ordered some t-shirts from INTO THE AM, but they were delivered to the wrong address. I reached out to their customer service because I remembered updating my address after a recent move. Ardie, the representative who assisted me, was incredibly helpful and offered me store credit along with a $20 discount on my next order. Great service!

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Mike
United States | 01 November 2024

Joan was absolutely amazing! She acknowledged that the USPS postal service messed up and stole my original order before it made it to my house and sent me a replacement order to make sure I was made whole. She was very kind, respectful and polite. I loved that she did everything in her power to make the situation right for me and keep me satisfied as a long time and dedicated customer of intotheam. Intotheam is very lucky to have her working in the customer service department. She is a Gem and I hope you keep her as part of your team because I could not have asked for a better outcome from this nightmare experience with the postal service. Joan gets a 6 out of 5 rating 😀.

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Vince T
United States | 30 October 2024

I can’t say enough good things about my experience with this company! I absolutely love the pants I received. High quality, comfortable, and just what I was hoping for. My initial order was out of stock, which, honestly, wasn’t a surprise because it’s such a fantastic product. But what really stood out was the customer support. They reached out to me the very next day to let me know and to ask if I’d like a replacement, ensuring my order could be sent right away. Their concern to the customers, even after purchase, truly makes me happy.

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Allen Mueco
Philippines | 30 October 2024

I ordered 2 Plain Tees, 1 Active Wear, and their Trucker Jacket. The overall build quality is nice and the Jacket was surprisingly thick and comfortable. I'll definitely buy more when the next collection comes!

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Jarid Lewis
United States | 23 October 2024

Absolutely horrid. I placed an order for four shirts on October 1st. I wait almost two weeks before I get an email that says they shipped. Then another that says they were wrong and it didn't ship because they didn't have one of the shirts I bought. Then after 11 DAYS waiting for the shipment all of the shirts are laughably too small versus what they said online. It barely fit my girlfriend and she's 12 inches shorter than me. Then I can't do a return because the order was cancelled and split into two on their end. Have to deal with customer service again. Then it takes a week to ship it back. Then they say I can't return the shirts because I tried one on? How was I supposed to find out all the shirts were too small? I literally selected "returning to get a better size" in the return. So, then they say one of the shirts isn't returnable at all, one I can't return because I tried it on, and then they want to fight me about giving me a refund when I cancel the whole order all together. The shirts were $30 each. Cheap, too small, and I could get better quality of Kohls. Worst online clothing company I've ever bought from. I have no issue taking this to my bank for fraud.

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Kevin S.
United States | 22 October 2024

After a little frustration with the return process, Ardie reached out providing directions on how to navigate the system. I had the items returned within minutes and had the return label printed. Thank you, Ardie, for your help and reaching out.

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Jay Aye
United States | 18 October 2024

Ive ordered shirts from the company before without issues. This time my package was lost but I received top notch customer service to replace my order. Joan from customer service responded to me in less than a day and resolved my issue so fast! Im definitely ordering again thanks to the great customer service.

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