
edward joseph
United Kingdom | 01 March 2012placed an order with advancetec yesterday at 1.20pm for one of their ATFX overclocked bundles immediately received an email stating that they have received my order. a minute later i received another email stating that the payment had been accepted and another email stating that my order had been processed. i then received a further email with my tracking number and estimated time of arrival from advancetec that my order had already left. i checked my email in the morning and received another one from advancetec and i received one from the courier who are delivering giving me a time when i could expect delivery. took delivery at 12.30pm and what i ordered was there. i have now set my new ATFX overclocked bundle and i have to say that it is a beast of a pc. well done guys keep it up. would recommend all my friends to advance tec.

Derek Watt
United Kingdom | 23 February 2012The case I ordered was only stocked by a few outlets and not high stock, so I was not surprised to be sent an email to say that the Lian Li case I ordered would take about 3 weeks, almost to the day I received a phone call asking if I still want the case and if so they would dispatch it the next day, it arrived next day (I live in Scotland and often next day means 2 days) well wrapped in perfect condition, only then did they take payment, I look forward do dealing with this company again.

J H
United Kingdom | 16 February 2012I'm local to Rochdale and had never used this company before, I had a PS3 Console which had stopped playing games and movies. I took it into the store after visiting a couple around the area. When i explained my issue with certainty they said there able to do the repair work for me at a cost of £55, this had been the cheapest quote i had received from anybody else. I booked my PS3 in for the repair and they advised me that it could take up to 1 week if they had to order any parts, 2 days after booking the console in i had a phone call advising me that it was ready to collect. At pure amazement i went back to the store and took the console home... My console is still running perfectly fine and cant fault the service that advance tec has provided me. Well done guys and keepup the good work

hend
United Kingdom | 13 February 2012I've always bought from Advance Technologies be it components for my pc or peripherals. This time round I had a problem with my iPad. The screen on my iPad was cracked and needed replacing I took it to them and they booked it in for me and told me it would be ready in 3 - 4 days. In 3 days I get a call that my iPad is ready and it only cost me an amazing £65 for new screen and fitting. I was very very amazed and yet again they have given me a fantastic service. So I decided the best thing I can do for them is write a review for them as this company really dose look after there customers. I would defiantly recommend to anyone to give them a try and you won't be disappointed. Well done guys keep it up.

Danny Scott-Rockel
United Kingdom | 06 February 2012I found this company first rate- they kept me fully informed at all stages of the ordering and delivery processes, with a prompt and efficient service even giving me a one hour delivery window in advance, without having to be asked - almost no other company I have ever ordered from has managed to do so and I order products from multiple suppliers all the time as a part of my job. Well done!

Nick Johnson
United Kingdom | 02 February 2012Just bought this mouse,very happy with it and a great service from Advance Technologies. I was kept up to date with my order right to the time i should expect the delivery,and it was on time.Highly Recommended. Great service thank you!

Antony
United Kingdom | 09 January 2012I bought a motherboard Asus P8Z68-V PRO Gen3 off them and they sent me the lower spec, lower priced Asus P8Z68-V PRO version. After a number of phone calls and emails being passed around to various "other departments" I am still no nearer to getting the board I payed for.

Rob Hill
United Kingdom | 05 January 2012Just bought a basic AMD PC kit to build with my son, delivery was spot on and easily rescheduled when inconvenient. Thought that they had left out a power lead for the HDD which they quickly offered to send out to me - then found it was there all the time!

James
United Kingdom | 02 January 2012Ordered a Corsair Force 3 60gb from here, due to my original website being out of stock. Advance tec were only a few pounds more expensive. Shipping was quick and the item came 2 days after. But be warned! The item you purchase, may not be the item you expect it to be at first glance. A large ish box (Compared to the size of a SSD!) arrived, and the box it self was for a 500gb External harddrive. The box came opened (The seal on it was broken) and this had me worried. They had delivered the wrong thing, and the seal was broken. They wouldn't take it back. But there was something in the box, something unsecured that was moving lots. The seal was already broken, and for a hard drive that seemed unsafe to package it like that so I took a look inside the box. There it was! My SSD. Brand new, as described. All was fine after the little scare. Not sure why it wasn't just delivered as is, to save shipping costs and confusion at the customers end, but still. Good company, just make sure to check inside the box!

Ibby E
United Kingdom | 16 December 2011Due to the Christmas period i was getting worried as i had ordered a saitek pro flight yoke for my sons Christmas present and was let down by a few other online retailers. However i called Advance Tec on Monday to check they had stock, i was assured that they did so i placed my order online. At 6pm that evening i received an email from their courier company advising me that my parcel would be with me on the Tuesday. Come Tuesday i received a further text notification from DPD advising they would be arriving between 9:45 and 10:45 that morning. at 10am i received my item!!!.. Advance tec i have to say i will defiantly be shopping with you guys again. excellent service.

Kraig
United Kingdom | 13 November 2011Ordered the AT-FX Polaris rig from Advancetec, delivery was fast. Unfortunately it was damaged in transit but Lee (the tech manager) was more than happy to have the whole rig collected the next day for repairs. A few days later it arrived back at my house, and again - damaged in transit. Ofcorse I was frustrated but it was with the delivery company. I spoke to Lee again and I said I would just bring the rig down to the Advancetec shop in Rochdale to have it sorted once and for all. Lee and the Advancetec team were very welcoming to me when I arrived and the Polaris rig was looked at right away, it was the graphics card that was faulty and it was replaced with no fuss. The customer service was outstanding from the first order to when I left the shop. Very happy with the way the problems were delt with, always had email updates, communication is obviously essential when dealing with online orders and they delivered 100% Thanks again Lee, best regards, Kraig.

Peter
United Kingdom | 26 September 2011Faulty Part replaced without hesitation, Couldn't do enough for me. Definitely will use again if needed

Henry
United Kingdom | 28 July 2011I have always been impressed by the quality of service provided by advancetec.co.uk Responce time from ordering online to being dispatched is very fast and if a problem dose arise with any of my orders I make a quick phone call and problem solved, with a replacement item posted in less than an hour. I am very happy with the service advancetec.co.uk provides and would gladly purchase from them again and recommend anyone to but with confidence.

Tom
United Kingdom | 28 July 2011Don't be fooled by their cheap prices, they make 10 times as much money as you think you are saving by selling you second-hand refurbished items as brand new. I ordered a brand new motherboard through them, which turned out to be at least 6 months old. It stopped working 3 days later, they refused to accept my return claiming it isn't the board I got from them because they only sell "brand new items". Beware.

Kevin
United Kingdom | 08 June 2011i bought a product about 5 year ago from you at advance tech four month ago i took it back with a falt hoping that they could repair the card seen as though it was 5 year old. when i went in to the shop i spoke to the sop staff at his name was abeeb he then said very politely we will take care of it and he asked me to go and see lee on the counter he said one moment and hell check on my card lee found out that my card was still under a warrenty my card was a avga 9800 super clock lee said he would send my card back and i would have to wait two weeks. in this time he said i would not recieve any cahrges lee took the card off me and sent it to avga thanks to these two staff members i recieved a avga 570 super clock and i recieved no extra charges this service was outstandin and i thank the shop and its staff.

Hussain
United Kingdom | 06 June 2011Great prices, they stock everthing you'll need. knowledgeable staff. Pop in store if you live in the North West

Azhar Ali
United Kingdom | 20 May 2011I wouldn't call myself a computer adept, and you don't have to be- I found out for sure when I got a system built from old parts. These guys know what they're talking about and will go out of their own way to help you out of any technological dialemma. Not only that, but sincere and trustworthy salesmanship does go a long way in building an excellant customer base- these guys have taken more than one step in that direction. For example, I purchased a zalman 850w psu a few weeks ago, and after realising it was the wrong one, wanted to return it (yes- after already opening up the box i.e breaking the seal). I thought it'd be a hassle to explain to them and ask for a refund, but the main dude then Abid Naseem (sorry about the spelling) was an absolute hero. It was an amazing show of customer service when he quickly refunded my zalman for a 1000w psu which I initially wanted to pick up. THANKS ABID!

zane al
Iran | 13 May 2011These guys are amazing, without ANY extra charge what so ever, these guy overclocked my 1090T hex core to a stable 3.8ghx WITHOUT changing the Vcore! These guy really are something else. I'd like to see curry's or PC "WORLD" do that. These guys actually KNOW what they're on about- to be honest that's rare these days. A friend of mine walked into PC world asking for thermal compound when he was building his rig, he came out dumb founded- none of the techies knew what they were on about. But let me tell you, these guys at A.T. are ace. I'm coming back here for upgrades- you can count on that. --Zane

Dan
United Kingdom | 27 January 2011I received no correspondence from the company from the moment I placed the order, not even a confirmation, despite being immediately charged through my PayPal account. After two email's in two weeks with no response I was forced to telephone the company, who eventually told me that the order had already dispatched and should be with me soon. I requested that they email me the details of the order, as I had had no confirmation of it. They didn't email me. A week later the order had still not arrived, so I telephoned again, and eventually found that my order should be delivered the next day and that the courier would email and text me when it was coming. Three days later it still hadn't arrived. I claimed on PayPal, who refunded me. Terrible company to order online from, totally incompetent and utterly useless. Placed an order for the same goods with scan.co.uk, who use the same courier as advancetec said they did, and it was with me the next day.

Mike
United Kingdom | 18 January 2011What ever you do, please don't risk your money with Advance Tec. Their customer service is non-existent and their customer forums are *full* of spam, questions are ignored and negative comments are deleted. Edit: Oh, and Advance Tec also get their employees to post positive reviews & comments on Trustpilot - don't fall for them!