
Chris Bull
United Kingdom | 08 February 2024Had the pleasure of speaking to Jordan when I was looking for life insurance cover. After an initial phone call he was able to find me the cover that I needed at a great price. He handled the application process and kept me up to date on progress and also took the time to go through and explain the policy to me. Within a couple of days the cover was sorted and all the information was emailed across. I would not hesitate to use Chartwell Funding again and would be very happy to recommend them. Brilliant customer service!

Philip K
United Kingdom | 06 February 2024We had a pleasure of working with Matthew who helped with our mortgage application. We cannot be more thankful for his help through process on all stages of purchase. We extremely value his responsiveness and professionalism that made all process easier for us. Importantly, he reapplied for mortgage product several times to reduce the rate. We highly recommend Matthew to anyone purchasing. We will be happy to use his services in the future.

Alex Merifield
United Kingdom | 31 January 2024Fantastic customer service, always there to answer questions and queries. Brilliant.

Amy Tobin
United Kingdom | 26 January 2024Everyone I’ve had contact with at Chartwell funding have been amazing. Nothing is to much trouble they go above and beyond to help you and answer and questions. James Ford their protection advisor has been so helpful in getting us our life insurance policy’s and income protection. He made sure we understood the policy’s and searched for the best prices. He was alway on hand to answer our questions. For our mortgage Shaun was fantastic he always kept me updated and would supply everything quickly. Once star took over she has been nothing short of amazing from keeping me updated about our mortgage offer to chasing our solicitors for us and then quickly sorting out a mortgage extension within a day as the new build has been delayed. I have already recommended Chartwell funding to my family and friends. By far the best customer experience I’ve had.

Courtney Jones
United Kingdom | 25 January 2024Tristan, Harry and Josh were amazing! We are first time buyers so had no idea what we were doing, Tristan took the time to go through everything, without judgement and made us feel really at ease. We had a property fall through and Tristan was straight back on it to help us secure a mortgage for the new property. Nothing was too much trouble, we were updated regularly and given things to do that could speed up the process. Application to offer in just over 2 weeks! Would recommend to anyone!!!

Shannon Porter
United Kingdom | 22 January 2024Helped me become a first time buyer on my own with adverse credit, have found me a remortgage & been swapping me down to the lower rates each time until completion Simon smith is who helped with the mortgage application Star waynne is who kept in contact and called me every so often to update me or check in and answers any questions no matter how silly you may think they are

Kirsty Jean
United Kingdom | 22 January 2024Abi Bell and Dan Lawrence were fantastic! Talked me through every part of the process, gave me regular updates and secured an offer within a very short time! Thank you both

Pollyanna Dean
United Kingdom | 18 January 2024I cannot thank Matt and Maya enough. They have been superb throughout our journey with them organising and finalising our mortgage. They are supportive, so helpful and kind, and overall fantastic at their job, true professionals. I would highly recommend Chartwell Funding - we were organising our first mortgage and we were made to feel so valued and listened to. No question was a silly question, they were just brilliant!!

Robert Williams
United Arab Emirates | 17 January 2024Worked with Jordan who was incredibly efficient and proposed exactly what I was looking for in terms of insurance cover. Many thanks.

Zoe Clifford
United Kingdom | 17 January 2024Really helpful, knowledgeable staff

asher Rospigliosi
United Kingdom | 16 January 2024I got very clear and consistent help, and was guided through complex choices. Thanks to the team

Mr Singh
United Kingdom | 15 January 2024Thanks to abi bell & Kenny to helping me out my remortgage process they are very helpful and letting you every point thanks everyone 🙏

Darren M
United Kingdom | 09 January 2024I used Chartwell for my first mortgage back in 2017 and have worked with Rob at each renewal since. The service has been great and it always feels effortless getting it sorted. I wanted to review my life and critical illness cover and was put in touch with Jordan. He took the time to listen to my circumstances and what I felt I needed and then put a plan in place. He was receptive to making changes as we went along and it felt like nothing was too much trouble. Everything was clearly explained and it is very evident he has experience and industry knowledge. Would 100% recommend!

Luke
United Kingdom | 22 December 2023I can't express how excellent, reassuring and thorough the team were in arranging my somewhat tricky mortgage. Having been told by another advisor the mortgage would not be doable. Duncan and Joshua were able to arrange my mortgage incredibly quickly and really took there time to go through my options with me. They have a client for life in me now and I'd recommended them in a heartbeat to anyone.

Tom
United Kingdom | 19 December 2023I first got in contact with Chris over a year ago to get an agreement in principle, he was extremely helpful, as a first time buyer I did not have a clue what I was doing but he made it very easy for me to understand. June 2023 I was in contact with him against to get another agreement in principle as I now had a bigger deposit and again he delivered! Any questions I needed answering he was there, no questions asked! Right through to completion in november he was checking in to make sure I was alright and to see if I needed anything. He contacted me after my move as well to make sure I was settled and see if I had any queries. Thanks Chris and the rest of the team I dealt with in setting up other insurances/cover! I could not recommend Chris enough!

Grace Annan-Callcott
United Kingdom | 15 December 2023Brilliant service! I went through Chartwell to get my first mortgage, and the support was excellent. Matt clearly and patiently explained a lot of the basics that I needed to consider, helping me make an informed decision and feel confident it was the right one. Thank you!

George Sapsford
United Kingdom | 08 December 2023From the outset friendly and not pushy. Made a point of explaining my options and emailing them over to think about in my own time. Took a while with the mortage company to arrange but I was kept upto date and all my questions answered.

Customer in
United Kingdom | 04 December 2023Duncan and Josh were incredibly helpful, patient, knowledgeable and professional throughout our mortgage application. They explained the process and answered our questions in a friendly, patient manner that instilled confidence and made us feel very well supported. We are so grateful for their expertise and help in securing a mortgage offer for us. We unreservedly recommend Chartwell and Duncan and Josh for assistance with obtaining a mortgage.

Chris
United Kingdom | 04 December 2023An amazing experience from start to finish. After being let down by a previous application who said we would be unable to get a bridging loan based on criteria, Matt assured me that he could sort something. Matt kept me informed throughout the whole process and as a lender potentially became available, he passed me onto Maya, who also works for Chartwell funding, to complete the formalities. Again, Maya was fantastic and made the process so simple and smooth. I can't recommend Matt and Maya high enough, and would give 6 stars if I could. Thank you so much to the both of you. From Chris & Laura

Simin shann
United Kingdom | 02 December 2023Amazing and very fast turn around in about 11 days very impressed Thanks to Mathew maya bethany and jemmy Many thank