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Excellent customer service

Good to do business…..delivered & assembled with no fuss, thanks.

great service, staff are friendly and know their beds! would buy from here again.

I'm very satisfied with the purchase of a Marldon firm mattress made by Enchanted House and it's the most comfortable firm mattress my body has ever slept on. Apart from mostly back-sleeping, some side-sleeping is also comfortable due to the generous amount of wool etc. between the springs and the top. Having plenty of time for discussion about firmness and the most suitable pillows made for well-informed purchases and the customer service was superb.

I have bought several beds from you before and this time as always had excellent helpful, friendly, professional and efficient service. Wonderful comfortable beds too!

Brilliant advice about the different types of mattresses & beds available. Excellent ordering & delivery service. Bed was put together & all packaging removed. All staff, both in the shop & the delivery vehicle, were friendly, helpful & efficient. This is not the first time that we have ordered beds from The Bed Specialist, having used their services over the last 45 years!

Excellent no pressure sales,very professional from viewing to the delivery and installation .

My mum needed a new bed and the staff took the time to explain the different mattresses and options available. They were very patient and helpful and she is delighted with her new bed

Dealing with the bed and answers to questions were dealt with the require information. My only disappointment was the time of the delivery. This was requested to be early as I had an appointment at 11.45, as it was, I had to ring and tell you that I had to put the appointment off another hour. As you may imagine I was not very happy.

Great to deal with

Outstanding customer service and a top quality sustainable product made in England. Delivery was swift and very efficient. Really impressed by the whole experience. Thank you.

We ordered a Vi-spring bed in store and received knowledgeable, impartial advice. The delivery was organised with our convenience in mind, and on the day the delivery was on time, polite and efficient. I would definitely recommend The Bed Specialist to anyone, whether local or ordering online.

Knowledgeable and pleasant staff made for a relaxed and enjoyable experience in the showroom trying out the different mattresses. Delivery process went very smoothly. Would highly recommend this company.

What can you say every thing on the day was 5 Star. A friendly family business in Yeovil, answered all my questions on type of mattress to suit me. The delivery all arranged in the week and old mattress recycled ! I would recommend this business to all, the price was very good as well. Yes I did try the other two main players in Yeovil I will not waste my time doing that again. Thank you

From start to finish our dealings with The Bed Specialist were the nicest we have experienced for many years. We were unsure of what exactly was available to suit our needs (mainly related to my wife's mobility and balance problems) but from the moment we entered to shop (from our vehicle parked immediately outside) we were treated with consideration, politeness, and friendliness. My wife was able to "test" a number of beds, and mattresses of varying degrees of firmness, without any sense of being "pushed" towards a particular brand or model. All our questions were answered quickly yet completely, and nothing was too much trouble. We were clearly made aware of the various options on style, colour and bed height, and once our choice was made the order was swiftly completed. The bed duly arrived within the promised timescale, and the delivery personnel continued the politeness we had experienced in the shop. As well as bringing the bed and mattress in to the house, they removed the protective covering, fitted the feet to the bed and placed it as requested. We were given advice on turning the mattress, and they left, with all the packaging material and the old bed and mattress.

I didn’t need to shop around as we have always got our bed/mattress from The Bed Specialist. Staff are always helpful and knowledgeable without being pushy. Delivery time was good and delivery men very friendly and helpful

Nick spent the time to explain various options available and help guide my elderly parents to the right choice for them. Delivery and set up went seamlessly, despite the awful weather on the day.

Product very good, customer service first class, delivery men polite and cheerful. I would recommend and use the bed specal[ist again

From the moment we went into the store until we took delivery of our new bed the staff were very helpful & attentive. Thank all very much.