Diabolical company dont waste your money. Faulty unit sent. Sent 3 emails to replace or return heard nothing back customer service promised I would get a reply in 2 days now been 2 weeksand nothing

Very efficient My order was despatched promptly and packaged well

CS did a great job. There was a problem with my order that the manufacturer caused but Studiocare sorted it out quickly and smoothly

Y'all are the best keep it up

Dear Studiocare, Thank you for your response to my review. It was with regret that I gave a low score for the experience I had with Studiocare due to an administrative error on their part. With regards the single speaker, which I saw on the website, but you insisted that you do not sell. It is clearly advertised on your website as 'Avantone MixCubes Active Reference Monitor Single - Black £210.00 ex. vat SKU SAVOMIXCUBEABLS Moreover, I declined your offer of cost plus VAT as you stated that the items were out of stock. I could have insisted that you honour the contract but thought it unfair that you would have to especially buy in an item which you would make a loss on. However, if they were in stock you would be bound at the cheaper price, as you clearly did with the other 2 customers who bought them notwithstanding your terms and conditions. Original Review (edited): Ordered and paid for an item which they later said was out of stock. They made a goodwill gesture of cost plus VAT but I would have to pay £150 extra if they ordered it in as they said they made a pricing error. Therefore cancelled order. Item then made available online at the higher price of £486 and stated 'Usually Ships within 48 hours'. It did not say out of stock. The price is £50 higher for the Cream pair than the black pair which is listed at £436.80.

They were fast to respond to confirm item was out of stock (although it is still listed on their website).They offered a full refund.

Excellent, fast service

Very efficient service. Website is well designed and easy to navigate. Competitive on price too. Will definitely buy from again.

Excellent service from Studiocare. Good prices and quick delivery. Will use again.

** Recommended Seller ** Great Comms ** Fast Delivery ** 5* **

Fantastic service and quick delivery. DPD not great delivering at 7am and not ringing bell. That aside Studiocare excellent.

I can not fault the price! The service on the phone was excellent. Good information and advice. I will be a returning customer.

As usual prompt and effient

Seamless customer journey - next day delivery - excellent service

Great customer service and knowledgeable staff!!

Thanks Rick for his patience!

This Company Lies they Wrote this after I rated my experience.. Reply from Studiocare A day ago Hello Dale, It is the international buyers responsibility to fully understand their countries import policies. The 320 you are mentioning is the Canadian customs office charging taxes. Sorry to hear that your cranborne arrived with some manufacturing defects. As per our terms and conditions it is international buyers responsibility to send items back for any warranty claims. Once the item is returned, it can either be replaced or a refund issued. We look forward to hearing from you to get this issue resolved. SO I HAVE TO PAY ANOTHER 300.00 ON THAT PRICE TO HAVE IT REPAIRED.... YOUR PRODUCT IS NOT WORTH THAT AMOUNT OF MONIES...DON'T BUY FROM THESE GUYS THEY DON'T CARE ABOUT CUSTOMER SERVICE ..OR QUALITY CONTROL..I DONT'T CARE WHAT YOU WANNA SAY MR OR MRS STUDIO CARE YOU REFUNDED THE MONEY WITHOUT MY CONCENT THEN WITHDREW THE MONEY THEN REFUNDED THE MONEY THEN WITHDREW THE MONEY FROM MY PAYPAL I NOW OWE $2500 FOR A BROKEN UNIT I PAID $2800.00 FOR GOING TO THE UK THIS SUMMER GONNA SEE THEM FACE TO FACE ,HOPE THEY KEEP UP THE SAME ENERGY...

Quick delivery. Great price

Excellent service and speedy delivery + excellent product - thanks guys!!

I always get such great customer service when I use Studiocare, with quick responses to questions and great all round communications. With my latest order I new there would be a slight delay before the item arrived from the manufacturer. I was kept completely up-to-date on progress all the way through and the order arrived ahead of expected time, really well packaged. I always advise people check out their site when looking for new pro music recording gear.