The Insurance Helpline

54a Balshagray Drive, G11 7DA, Glasgow, GB
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5.00
Based on 103 Reviews

5

96.12%

4

2.91%

3

0.00%

2

0.00%

1

0.97%
About The Insurance Helpline

The Insurance Helpline is a Glasgow based company offering services catering to every aspect of Financial Planning – our aim is to fill our customers with knowledge about the Ppoduct or service they require so the decision they make is based on our advice and their knowledge – a perfect combination for the right type of Help. Being family run we tend to overstretch our working hours to suit our customers meaning we will always be at the other end of the phone and our dedication to this business is second to none. This has helped build The Insurance Helpline to a 25000 plus strong customer base since 2012. OUR CREDENTIALS The Insurance Helpline is a trading name of IHL (Glasgow) Ltd. (established Oct 2012). FCA number 591366. To check our credentials please visit https://register.fca.org.uk/ and type in 591366 to search for IHL (Glasgow) Ltd. t/a The Insurance Helpline. Companies House number SC434486, please visit https://beta.companieshouse.gov.uk/ to search for IHL (Glasgow) Ltd. We are Directly Authorised – meaning we are Governed by the Financial Conduct Authority and ARE NOT under a Network. We have access to the whole of the market when searching for insurance. We are supported by Compliance First (provider of bespoke compliance and business support services).

Contact Info

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Vanessa Reynolds
United Kingdom | 18 February 2025

I can’t recommend the Insurance Helpline enough. Contacted Donna by telephone initially to discuss a change in life insurance plan . So glad I did and spoke with Natalie who went over the various options to ensure the right level of cover at an affordable price for me . The process overall was seamless. Excellent service from start to finish and will continue to use this company for all my future needs

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Keshan Nahar
United Kingdom | 18 December 2024

Great family run business with honest impartial advice to suit your budget and a policy to match. Would highly recommend to everybody for a review of their existing policies.Saved me a lot of money with a better level of cover!

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kevin campbell
United Kingdom | 17 December 2024

Always find me a deal that suits me, contact me when renewals are due and always kept the process nice and simple for me.

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Roddy Daly
United Kingdom | 13 December 2024

Super efficient and helpful

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Douglas Pattullo
United Kingdom | 11 November 2024

Excellent customer service with very friendly staff.

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Joyce
United Kingdom | 08 November 2024

Quick and simple, helpful, courteous service.

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customer
United Kingdom | 06 November 2024

They have kept me insured for ten years or so and updated me on better plans and deals , they have been very polite on the phone and also in emails . Can't recommend them highly enough .

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David Young
United Kingdom | 19 October 2024

We have dealt with the Insurance Helpline for many years now. Fenella and Natalie have been great to deal with, finding us the best policies to suit our needs. Highly recommend talking to them if you are in the market for insurance cover.

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Stuart
United Kingdom | 18 October 2024

We have been with the Insurance Helpline for several years and their service has always been great. They are always willing and able to answer any questions. A very personable and efficient service

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Shelly
United Kingdom | 18 October 2024

I can’t highly recommend the Insurance Helpline enough. The process was seamless. Every question (no matter how small) was answered and everything was taken care of from start to finish quickly and professionally. Excellent service and will continue to use this company for all future needs

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Mr Brown
United Kingdom | 30 September 2024

We were both impressed by the service and advice given by The Insurance Helpline. We ended up with far better policies that gave us more peace of mind for less than we were paying with our old policies. They were able to advise us a policy that was recently set up by our Mortgage broker was not what we were advised it was and cancelled it before it was started. Thanks again for your help.

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Mrs Stewart
United Kingdom | 30 September 2024

The insurance helpline was fantastic! It’s stressful enough moving house without all the other things that have to be done. This stress was taken away by the insurance helpline and made the whole process of sorting our life insurance and critical illness cover pain free. Thanks so much!

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Wendy Fraser
United Kingdom | 29 September 2024

I highly recommend The Insurance Helpline. They go above and beyond tailoring the Insurance to your needs Fenella is amazing at what she does. I wouldn't go anywhere else for my Insurance

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Dougie Macfarlane
United Kingdom | 25 September 2024

my wife and I are long standing clients of The Insurance help line. they are like family to us both. wouldn't dream of going anywhere else.

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Alex Wilson
United Kingdom | 12 August 2024

Very professional. Strived to arrange a time that suited me.

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david tomlin
United Kingdom | 27 June 2024

Natalie was very helpful and searched a full range to get me the best combination of cost and cover and was not pushy at all. Great service

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April Cottage
United Kingdom | 20 June 2024

I can't rate this company highly enough. I first met Fenella several years ago who sorted out our life insurance. Returned recently after a change in circumstances and new policy documents where put in place. Fenella researched all options and found the best solution for both myself and husband. I'm now at ease knowing we have the proper cover in place. Fenella also sorted out new contents and building insurance. A lovely family run business who want the best for their clients and knowing if I have any questions they will always be there to answer. Thank you!

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Jennifer McFaull
United Kingdom | 17 June 2024

Natalie made the process really easy for us by doing all the hard work. She is lovely and sorted our life insurance polices quickly. She even managed to save us money each month.

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Catriona Lorimer
United Kingdom | 10 June 2024

Natalie was really helpful and efficient and got it all sorted out for me really quickly.

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Michael Walsh
United Kingdom | 25 May 2024

We have been using the insurance helpline for 6 years now, recently we had been contacted by Natalie at the company for a review. She informed us that many insurance companies had brought new policies to market. She was able to find us a better policy at a lower price which was great news. Very efficient and professional service from Natalie and the team.

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