Happy with buying experience. Item as described and came with all parts delivered, very quick shipment once item restocked from back order.

Timely, accurate, great service.

The sheet of paper from TWS turned out to be a just bigger than I figured but I got it trimmed up and fitted into the frame and looks great

shipping is terrible, took over 18 days to receive the goods. customer service is non existent, never answer phone, takes three days to get a useless email reply. everything made in China and packaging looks like it just fell off a boat onto a dock and then run over by a truck.

The worst customer experience! Ordered a heat lamp at the beginning of September with a 7 day ship guarantee. Paid extra for next day delivery. No updates, no heat lamp. Called yesterday and was told it is severely backordered. When asked why I wasn’t informed the answer was “they are trying to inform customers but it’s challenging.” How challenging is sending an email or calling or texting? If I had known I would jace canceled and found one somewhere else like my neighbors did. Now it’s too late. Horrible experience

I ordered patio heaters from these people on 9/11, said it was 7 days out. Obviously I was going to be patient with Covid. When I called today, almost 3 weeks since I ordered, telling me it's now 3-4 months out. Thanks for nothing!

The tripod was just what we wanted.

We ordered two podiums. The shipment came missing the top piece of one of them. I called customer service and they shipped the piece overnight and we had them all put together in time. It was obvious that no one had checked the shipment before it went out, but they made it right.

I ordered an outdoor heating lamp that said it would ship within 5-7 days - after 11 days with no update I called to check and was told thew order was cancelled and the product was not in stock. There was ZERO communication sent out that my order was cancelled. Poor business practices. I will not be ordering from this company again.

The display itself is very nice, however I was mislead by "Together We Served". I was expecting my USMC display to come mounted in the display frame. I am at a loss, as my printer will not print the correct size to fill the display frame. When I called your number about this, some woman said "well you can send it back". Just more hassles for an old combat veteran Marine that I don't need

This is a very nice frame for displaying pictures, diplomas, etc. It looks really nice on my shelf.

Very disappointing - after being assured on the phone that the items we needed were immediately available, and even citing the number of units "in the warehouse" to emphasize the fact, we did not receive our order. When I contacted customer service to inquire re delivery, I was told the items were backordered with no indication as to when they would become available. Absolutely unacceptable - either they had them available for immediate shipment or they didn't. The customer service rep was either uninformed or intentionally misrepresented their ability to deliver. We are a nursing home dealing with a pandemic situation - I do not appreciate sales people wasting my time and misrepresenting their ability to deliver a critical item.

Your poster hangers were perfect for what I had in mind. Shipping was fast too.

Excellent service!

Super packaged this time, there was no way that this product could be damaged this time, no matter what the handlers did. Thanks

shipping cost more than item cost

Easy to use site.

Much to my delight, the poster stands I ordered arrived one week earlier than projected and with no damage. They assembled easily and look great.

Nice looking products. Extremely easy ordering system and quick delivery.

Love these, nice and sturdy, perfect for what I need them for.