4 out of 5 of the plastic locking features broke immediately upon use. The stand is made of solid metal, but the critical part for locking the height easily snapped when engaged. Wonderful customer service but even the replacement stand broke. I gave up on replacing them and drilled a hole in them to maintain the desired height.

Congratulations to the worst vendor ever I tried to order a simple project - a box with a sticker on it. Their art department was lazy and inept. No help whatsoever and it takes them 5-7 days to respond with any kind of answer. I still haven't gotten my item or a proof and it's been 2 months. Run as fast as you can from Displays2Go. They are either the laziest people on earth or grifters.

Our company has had the absolute worst experience with Displays2Go. Not with the product itself or the customer service... but with the whole process. The project: order 30 cardboard displays (product WCCD3CP) with custom art (that we had designed and ready to go). Seems simple enough, right? At the time, the website said "Ships in 2 business days" — this is a huge lie. It says "approximately 4 days" now, but this has got to still be completely unrealistic, given our experience. First of all, their online system refused to accept our business' billing address, regardless of what we tried. We know everything is correct (it works everywhere else), so it's a bug with their system. For whatever reason it flagged our billing address as incorrect. Sure, okay. So, I call in and attempt to place the order with a person. She’s very friendly and helpful, but they're using the same system, so our billing address still doesn't work. So be it. We use our client's credit card/billing info and that works. This was June 10th, by the way. I was told I would be emailed a PDF proof of our submitted artwork in about 5 business days. Those days passed — and nothing. I call and ask them look into it. I'm told I'd I'll get a proof by end of day. Again, nothing. So, I call again. They have to hound their production team, and after a two internal calls, I finally get a proof. It looks good, so I approve it. I'm then told it would be another 5 business days for production, give or take, and then it would ship. So, we'd be looking at a delivery date of roughly the end of June or the first week of July. Later than we expected. Certainly not the timeframe the website seemed to indicate. Those days pass and I still haven't heard anything about it shipping. So, I call AGAIN, and then I'm told it would ship by July 2nd. Our client then has to push back the date of launching an entire campaign because these things are now running at least a couple weeks late. Keeping with the theme, July 2 comes and goes. Nothing. More days pass. Still hasn't shipped. At this point, it's been a month since I placed my order and now we're hitting a hard deadline. We no longer had any faith that we’d get our product on time, so I had no choice but cancel our order and scramble to figure out an alternative locally. (I will say that every one of the representatives I talked to on the phone was friendly, responsive, and helpful. Kudos to all of them. At least they can perform their job. But every single time I was told I'd get a call back about something, I never did. Not once.) The representative I talk to puts through an urgent, priority request to cancel the order. I'm told I'd get a call back... Surprise, surprise, I do not. I have to get a local vendor scramble to produce, from scratch, a product as close as possible to what Displays2Go failed to deliver on. They managed to pump out 30 of them in under a week. Should have done that in the first place. So, it's July 21 and I have sent our finished products to our client. Guess what shows up on my doorstep that same morning? FedEx with a box from Displays2Go — with the order I cancelled two weeks prior. Unbelievable. So, I have to call AGAIN and make sure we didn't get billed for an order we cancelled. Well, we did. We most certainly got billed. The rep confirmed that our cancellation was absolutely submitted and then has to start the process of refunding us. I'm told it can take up to 10 business days for this to process, so we will certainly be keeping a close eye on the statement to make sure that it does indeed get refunded. I won't be surprised if I have to call again, though. Or have to get the credit card issuer involved to dispute the charge. Not given the past 1.5 months. Sheesh. I know that we are hardly a big client for this company. Hardly the biggest priority. But if we can’t get 30 simple products on time, I’d hate to think what a bigger order would look like. We and our clients will never deal with Displays2Go ever again. If you're looking to order something off the shelf (like furniture or a podium), you may have better luck (their shipping to Canada is BRUTAL EXPENSIVE, by the way), but if you're looking to order something that involves any printing what-so-ever, I’d suggest you look elsewhere unless you’re a very patient person and have a lot of time.

Purchased a 4’ LED bottle display in Oct 2020 & it died March 2021. Wasn’t rough on it, even kept it in the box it came in for safety. Contacted customer service to at least troubleshoot the issue and they never got back to me. Had to purchase another one elsewhere…. update: they said someone would reach out after the review and NOTHING. Shop elsewhere! (New) UPDATE: this review started out as 1 star due to the lack of customer service in a timely manner, but after finally being emailed by a customer service representative days later they refunded my money for the LED bottle display item I purchased. I appreciate D2G for working on this.

The Greeting Card Display is perfect for my 5x7 and 4x5 cards/envelopes. The odd thing was it arrived in 2 separate packages on different days. There was no mention that the product would not arrive in the same package. I was concerned that it was missing the base and top card holder so contacted Customer Service. They said this was how the product ships to them.

This was our 1st time using a pop-up banner instead of our usual meeting signs, since we were having to ship all supplies to our meeting destination. The banner worked fine and got a few positive comments. We plan to reuse the frame and order a new banner for it for our next meeting, and may add a 2nd one, too

The product arrived slightly damaged. Displays2go was very good at sending me a replacement. It's a good quality product. I am happy with the product and service

We had such a great personal experience dealing with Mike and Simon, and loved our slat wall and compartment! High quality, reasonably priced! Can't recommend them enough. They were so responsive and helpful. Thank you so much! Can't wait to get this set up for the upcoming expos!

The brochure racks were quite inexpensively crafted, it seems, at least on our end. The bottom broke out of the 1st 2 racks we placed brochures in. We ordered 18 in total, and before damaging any more, contacted Displays2go about it. They told us to keep the rest and be as gentle as possible with them. Their is a tremendous backlog in receiving the shipment of more. Apparently they are the distributors of the product and not the manufacturers.

I have been doing shows for years...and since I purchased your mesh screens to hang my pictures on, the shows have become SO MUSH EASIER! We love them! They look professional and are light weight, yet they hold our stone pictures without a problem...even on grass! Our service from this company has been great, and we will definitely use them in the future!

Although the shipper delivery was confusing, 3 boxes arrived days before the last 7, LOL. Everything arrived in perfect shape! The display will look fabulous! I wish there was a bag system to pack and protect the display, feet and hooks.

all of my conversations with each representative i spoke to was phenomenal! everyone was knowledgeable , friendly and super personable. i would recommend anyone looking for art work to your company!

Easy to put together instructions. Good quality Thanks

Stanchion successfully met our needs

Our order came damaged and communication to get it replaced has been terrible. Two months later got a replacement. It looks great, and everything works fine except the remote didn't come with a battery. Minor, but extremely inconvenient. It's not a standard size.

The product was not as described and terrible. I had to return it AND they deducted $15 as my return. Honestly, I wish they were more descriptive about the quality. There was not even a clear screen to protect my poster. I’m so upset.

We ordered 2 sidewalk signs and a podium. All great items but the podium was missing a screw cap. I'm working with Display2Go to resolve. The sidewalk signs are fantastic and the podium will be too, once we receive all pieces.

It was safely packaged and came to the rescue for a party idea. Wonderful! Thanks

I’m using my racks to display jewelry pieces. Now I’m in search of taller stands for my much longer necklace pieces.

I have placed two large orders with Chahlynn recently and both went incredibly well. Her responsiveness and attention to detail made my job easy. She went the extra mile to assist me in getting special labeling onto all cartons shipping to our warehouse. She's the BEST!