So far the chair is working great and is very nice. Shipping went smooth. There are no instructions included to explain about the chair, nor instructions to put together the stool that was ordered. The company has been friendly when contacted.

Took them a couple of phone calls to get it right, They had good intent. Finally got it ordered and await the massage tables arrival. This is the 2nd time we have ordered from them. They are prompt and have good follow through.

Great Customer service from start to finish.

Highly disappointed with the experience and the table. It gets one star because it was shipped in a timely fashion. The table fabric was flawed in an obvious location, the foot pedals were not factor labeled as to what they operated, the decal that outlined what plug is which was found loose in the mix and doesn’t adhere to the back and the arm pieces do dot stop in the upright position. We ordered leg supports and got ankle supports, and the stool fabric doesn’t match the table. All of this would have been acceptable for a $1200 table, but not an over $5000 table! Finally the CEO was ultra responsive when I was looking to purchase, but not so when I made these comments. I will not purchase this table again.

Would give zero stars if possible. Placed order 2 weeks ago. No correspondence at all. Have call company 3 days in a row to get status of order. Their service says they can’t help, no one in office to find out delivery status. How does a company take thousands of dollars and promise to deliver in 5-7 days? Now going on 2 weeks and nothing! Horrible company stay away!

Love the new procedure chair. Customer service, ordering and delivery were easy and fast. My only recommendation is to provide operation and set up materials. :)

gifted Touch provided personal service in a quick and organized manner. Really a flawless system that I have used several times for exam chair and sitting stools. The product is beautiful too!

We are so happy with our Electric Exam Tables for our Med Spa facility in Texas. The features, the fabric, and the quality are top notch. This was our second purchase with Gifted Touch and we are happy customers again. Thank you Jeff to you and your team for taking such great care of us. We appreciate you!

The chair shipped quickly, and arrived on time. Quality of the support has been excellent.

Shipping not good and product is made very cheap. I will be returning or getting a discount . This product I had no quality

Excellent service and experience!!

The CEO returned all my phone calls personally. He did not shy away from my questions and he was genuinely interested in making sure I purchased the right equipment rather than making the wrong sale.

Excellent service and product. This is my second purchase for our medical clinic. We will continue ordering from Gifted Touch in the future.

We have made 2 large purchases now. First purchase was 9 exam chairs and stools 2 years ago for our dermatology office. They are great for both our medical/surgical days and our cosmetic/laser days. The 1 touch return button is so convenient once procedure is over. The swivel feature is also incredibly helpful. We recently purchased 4 more chairs for our new office. The customer service with both purchases was fantastic! I will definitely use gifted touch for my next equipment purchases.

Geoff is awesome picked perfect medical chairs and stools exceeded expectations. HIGHLY RECOMMEND!!!

Excellent company to do business with and the products are of the best quality.

The chairs look great on-line and i even got a personal phone call from the owner/manager however the chair did not arrive on time. It was a couple weeks delayed and the stirrups came in a separate delivery. This separation was never explained. Upon delivery the deliver person had just has a surgery and was not sure if he could lift the chair. He did lift the chair but the whole time we were concerned for his safety. As soon as the chair was delivered we tried to place the headrests in its proper place but the releasing bar was stuck. We had a telephone conference scheduled to trouble shoot this problem i had to pay my staff overtime to b there and i was at another meeting. The meeting was delayed due to some other issue likely another unhappy costumer. I finally paid a handy man to fix the Headreasts. We did get a video on how the headrest was suppose to work and were shown this with the back if the chair disassembled. This was already apparent without the video but may have been helpful to others with this problem. Once the stirrups arrived it was determined that one of the side rails was bent. I was told to remove the rail and bend it back into position and that this should b very easy to do. The screws are so tight that i was not able to unscrew them. I will yet again have to hire a handy man to unscrew them. A new rail was sent to us however it is for a different chair and dies not fit!!!! The mechanics works fine once it has warmed up so first press even when held for the full second doesn't always work. I was told id get a 200 credit? I have not received anything? I will be sending the handy man bills but i am still waiting for the proper side rail.

Jeff has excellent customer service. Has been always very helpful . Been with the company for 4 years and I’m very happy with the service.

Better than expected.

Super happy with the treatment table that I ordered. Great service.