Easy and simple. Employees are the best

Good experience. The process was simple and all went as outlined. Thank you!

Rocket mortgage was prompt. A little confusing due to my processing 2 mortgages simultaneously and hand-offs to additional staff during process

We really thank Rocket Mortgage for their service, they were very dedicated in every step of the way, specially Mr. Pearce Eastwood, he was the person who worked with us along the whole process and we really appreciate his professionalism and commitment with us.

The banker with whom I dealt. Samatra Ware

Friendly, helpful, truly seemed to want to get to your goals

Agency was very helpful

Very smooth closing

Our loan was handled professionally and quickly. We were pleased with all aspects of the process.

Nice job all people

Everything went Great!! Leslie C was very helpful in messaging for requirements and mortgage updates. I got a pretty good interest rate. My Real Estate Agent Jane Faber was very knowledgeable and helpful too. She was very patient with ME we as must have looked at like 10 condos until I found one that I was Happy with. Thank You very much, Pablo S Duque

All aspects of the process went well.

Ben Daman explained everything so well and everyone that I worked with was quick to respond to questions or emails

The whole process was very well done.

The entire process with rocket mortgage was seamless. From our initial inquiry, throughout the escrow until closing, we had such a great experience. Special shoutout to Josh and Anna who were amazing with their communication and there to answer any questions we had throughout the process.

Helpful people and good communication every step of the way. Smooth process and completed in a timely manner without surprises. Thanks triple crown banker.

Giving me checks to pay my creditors like it’s 1985 is ridiculous. No reason why all of the money couldn’t have been deposited into my checking account so I could jump online and pay my creditors literally within minutes. Now I have to mail out these four checks and wait and hope that they actually get to where they need to go. And what happens if in two weeks my debts still aren’t paid off? Who do I call? what happens if the checks get stolen or lost? We have technology available to where this should have been an easy quick process. Instead rocket mortgage has caused work for me and now I have to be stressed out until I know that the checks got to where they need to go and my debts are paid. There has to be a better way than this.

All communication went well and processing on schedule. Signing of documents online and in person went without hitch. Only complaint is not paying creditors directly. Checks mailed to me then me having to mail them to creditors. Mailed priority a week ago , still not delivered and scheduled payment now late

Basically, I thought the process went well. However, there were some instances that were quite confusing to an old school dinosaur like myself. But we got it all done and finished and I'm grateful for that.

Rocket made it very easy to complete all the paper work and to get things finished timely