
Kevin
Germany | 27 April 2022Hat alles super geklappt. Trotzdem einem Defekt an 2 Lüftern könnte mir der Support super einfach und schnell weiter helfen ohne wenn und aber Keine Diskussion oder Rechtfertigung wieso weshalb warum. Top Produkte und top Service 👍🏻

Louis Corbeau
Netherlands | 27 April 2022Great product! Great customer service! Very happy with Arctic. Keep up the good work!

Jean-Luc
Switzerland | 26 April 2022Simply perfect Price Finition Performance I have the 280 AIO with i7 12700 (LGA 1700)

Karsten Schuhmacher
Germany | 25 April 2022I have two Arctic Coolers. If it can be adjusted to the mainboard everything is fine. The first one works fine. The other one can not be mounted on my motherboard, even if the Chip should work with it (which is true) on the mainboard i used it is not possible to mount becase the crew is exactly on the cable of the fan. So i have to rate one time 5 stars and on time 1 star because it is not working and there was no way to find out before buying it (that´s bad).

Werevam
Germany | 23 April 2022Bestes Unternehmen, bei dem ich jemals online eingekauft habe. Liquid Freezer II - 360 für Sockel 1700 bestellt. Aufrüst-Kit innerhalb weniger Stunden umsonst per Code bestellen können. Musste nur ein Formular ausfüllen, mit Nachweis über Erwerb der entsprechenden CPU. Obwohl die Bestellungen um einen Tag versetzt waren, hat Arctic es hinbekommen, beide Teile (AIO Lüftung und Aufrüst-Kit) in einem Paket zu versenden. Das ist mal intelligenter Service. Preis-Leistungstechnisch 1+. Klare Kaufempfehlung! TOP-Firma!!

Mike
United States | 20 April 2022Updated Review: Customer service finally replied on April 22nd. I assume the response was due to my Trustpilot review rather than customer care. I completely understand that the PCB cover I need is not available at this time. Supply chains have been a complete nightmare the past year. However, you end up with dissatisfied customers when you say you will respond in 9 days and take twice that long. Original Review (1 star): I purchased a Liquid Freezer II 280 which came with a LGA1700 install kit. Unfortunately, the PCB cover on the cooler interferes with my new motherboard (a known issue in their online install guide). Good news is they'll send you a free compatible replacement. Just fill out this form, attach a copy of the mobo receipt, and they'll open a ticket. After I complete the ticket, I get an email that it will take up to 9 days to get a response. Seems a bit long, but I guess I'll wait to build my new computer. That was the evening of April 4th. On April 18th (even if they claim it was nine business days), when I still hadn't received any response, I replied to the ticket, but I have never gotten any response from Arctic. I found this review site and it looks like they respond within days. So here's my review.

Shaun
United Kingdom | 17 April 2022Normally I try to rate reviews on what they actually deserve but this deserves 1 star. I must say their products are fine when they work keyword when they work. About the start of April my AIO experienced a leakage which I was not aware of until my pc would no longer display. After inspecting my pc I found the coolant all over my 3060 which I bought for £400 now broken after testing in other machines. Now this I was not so worried a simple email and ticket to arctic and they should claim responsibility and help me get a replacement right or at least cover costs right?? wrong. As the time of writing 20 days have passed without a single response from the company through phone calls emails tickets everything I can try to reach them by and all are not working. TLDR products are *fine* until they break customer service is absolutely useless. BEWARE OFF THE ABOVE BEFORE BUYING. I also assume I will get a response to this ASAP now that I am leaving a review and the company will try to look all great in front off people potentially buying one of their products. ticket number #CS321062 To update this I had to use my own money to get it repaired due to the lack of response on arctics part and when i told them this they did not offer any compensation for this and all the hassle involved. I rate their products highly but really disappointing experience with the support

Kevroo K.
Netherlands | 14 April 2022Horribly slow delivery No track and trace

S.H.
Germany | 14 April 2022Sockel für einen Intel1700 kostenfrei und schnell zugestellt.

Sascha
Serbia | 12 April 2022Great AIO product

mark elderfield
Ireland | 10 April 2022great fans for a very good price and prompt delivery.

simply dead
Germany | 08 April 2022Großartiger Kundenservice. Sehr freundlich, schnell und geht auf individuelle Bedürfnisse ein. Hatte ein kleines akustisches Problem mit meiner zuvor erworbenen AIO von Arctic. Mir wurde ohne Umwege innerhalb kürzester Zeit ein Austauschprodukt kostenfrei zugesandt, nun funktioniert alles wie es soll. Von Preis/Leistung ganz zu Schweigen, sind Arctic absoluter Marktführer in Sachen qualitativer Kühlung. Ganz klar eine absolute Empfehlung!

Damir S
Croatia | 07 April 2022perfect service, perfect products, one would want to work in such an environment!

Kristian Gerken
Denmark | 05 April 2022Update:2 The sound isnt there anymore. The pump is far from silent when speeding up. The short cable i came around buy bying some extenders. But an ekstra expense that wasnt necaserry. The build quality on the radiator is what it is just a bit disapointing. I need some Coling so cant take it out. Update: I now got the coller startet and I makes a high pitch sound from the pump. Really annoying. Also i notice the radiator was twistet so it wobled around on a flat surface. Causing some of the screws from fan to go pretty tight in. ----------‐---------------------------------- Thougt it was supposed to be a prem cooler. That litle short rgb cable at the radiator makes it imposible to mount the fans on the other side. Soo disapointet and it has taken so much time to figure out. But now i must live with a long ugly extender for at cable that is about 5mm to short. And have the exstra expense of bying it. And the sleeve over the cable is ripped and bend. Pretty porly made.

Erlend
Norway | 04 April 2022Excellent customer service, replied to all my questions. Was shipped same day, had it in norway 2 days later. Very good price

asim nasir
Sudan | 03 April 2022The artic freezer export duo is an amazing product

Sean
United Kingdom | 31 March 2022With thanks to the Arctic team, and particularly, Carsten Menzel, for arranging provisions for LGA1700 compatibility with the Liquid Freezer II 280.

Jonah
United States | 29 March 2022Excellent products and customer service. Super happy that they sent a lga 1700 mount! Great prices as well.

Santosh Tupsy
Mauritius | 25 March 2022Great communication (specially Henri Faust). Came on time. Good packaging. LGA1700 mounting bracket + ARCTIC MX-4 INCLUDED.

Jason Schembri
Malta | 21 March 2022Apart from arriving over a month after i ordered it, i noticed that there were no thumb nuts in the package and missing a set of washers. Atrocious. Update: Even though I replaced the missing items by using what I had lying around in my house, they were very considerate by sending me another kit, thank you!