It took 26 days to fulfill the order, but at the end I am satisfied with the product. Good customer support.

I still don't have my order

I purchased same frame from different company though the serial number was the same it was to small. My son broke his original frame and was very upset .He was truly happy with the frame and I was happy with the purchase price.

My order arrived days before expected. That is service!

Great service

I'm being asked for a review, when I'm still waiting for my purchase. The order from July 25th still says Job Trayed. Waiting on frames and lenses. But I'm hopeful that it will turn out great.

Have not received my glasses or a response to my inquiry.

I gave my sons PD size (provided by his doctor) and they told me that was way too small and I needed to remeasure. I gave them a different size (that I measured myself) and they accepted it. It took a very long time to process and ship. After getting the lenses they were way too big. I contacted them and they said they would exchange them. When I accepted that and gave them my cell number at their request, to complete the exchange, they stopped responding to me. Now I’m stuck with glasses way too big and useless.

Easy order….received frames….popped lenses in…..and away I go. Thank you!

Excellent Customer Service!!! The customer service agent was very kind and polite. He made sure my inquiry was handled properly and prompt. Thank you! I will be returning soon. :)

Site was easy to navigate and pricing with promotion were great! I only wish there were more styles you could virtually try on.

It’s been almost 3 weeks still haven’t received my package no communication and no tracking number I had finally got one and they still haven’t shipped my package

IT WASNT THE RIGHT SIZE SO I WANTED TO RETURN IT AND I WAS SHUT OFF. THIS IS A BAD COMPANY WILL MAKE SURE EVERYONE NOWS IT.

They were punctual and very polite. They did not have loud offensive music. Even though it took longer they stayed to complete the work finishing the job completely. I have no problem recommending your business to others. Thank you.

Needed to order a new pair of the glasses frames I was wearing. I found the company on the internet. They had the frames at a fair price. Their delivery time seemed a bit long so I sent an email asking where they were. The next day I received their response with all the info I needed to track the shipment. So, very good customer service. The frames arrived on the date indicated. They were perfect.

You were a little slow with replying to my first request. I needed the colour code. I almost gave up but one day I got a reply. I ordered two clip-ons and the arrived on the scheduled day. They are perfect. Fit just like from the factory. I have been telling people about your company.

GlassesPro has a really slick ordering process with a wide selection of eyeglasses. I placed an order last evening and decided go with the BOGOHALF option. I sent an email after hours to cancel my order and received a response this morning confirming my request. I was able to place a new order. I successfully ordered from GlassesPro a couple of years ago. Looking forward to receiving my new glasses.

Everything went wrong with this and my first order. Your web sight says free returns if not happy. I orders a glass order from you a few months ago. Frames were too small. Contacted you and told we do not a return policy. Your web says full refund on glasses. Look up my acct. Erick Anderson Very unhappy with your company and service. You still me $38.00 which I have no way get . Send me a check. I just purchased another order hoping to get credit applied. Did not work. You owe me money and I cannot get it back from you.

Frames I ordered are great.

Easy ordering and fast delivery. Produce just as stated and as ordered.