I have not received it yet. Tracking infor.? Where r they? I thought they would've been here by now. Please get back to me on this.

Order still not here, no shipping update provided. Was order a month ago. No one contacted me to let me know they couldn’t read prescription uploaded until I called after 2 weeks of no updates. Can’t seem to get anyone by phone.

I had an issue because my child’s glasses took way too long to be shipped, but I did contact them and the problem was addressed right away. Glasses then came quickly and as advertised. Thank you!

Their packaging time is extremely long and they are dishonest about frames that they actually have in stock on hand. Then when you question customer service they are rude.

Well, to say we are disappointed is an understatement. It's been nearly 3 weeks, no glasses and no contact from GlassesPros. We've been calling for a week and the phone just rings, sent an email no response. Feel completely scammed out of my money not to mention we really needed the glasses. I'm going to the Atty General for help This has been terribly stressful We did finally get contacted today, if all goes well we will receive our glasses. Are you able to provide a tracking number?

It’s now July and I still have not received my order.

Do not order from this company! Never received sunglasses! No one answers the telephone to get answers! Don’t do it

They contacted me for additional information to make sure the order was correct. Order fit perfectly

You all wanted a review for my glasses that I have yet to receive since June 11,2023!! How frickin hilarious!! It shows my order status as complete and you have my money BUT……HERE WE ARE, JULY 1,2023, AND I STILL CAN’T SEE!! No UPDATES FROM YOU!! All I’ve received is a GROUP EMAIL a week ago saying something stupid about your companies issues with shipping or something to that affect! I’ve reached out 3 times now. Today, when I logged in, it shows no tracking number and a status of completed order! REALLY? Other reviews show 2 days ago, 4 days ago, 5 stars and soooo satisfied! What a frickin JOKE!!!

Your poor processes delayed my sun glasses delivery. These were order in advance of my requirement date but never showed up. Horrible customer service.

We ordered a pair of glasses for 120.21 they kept saying product backordered. When I requested they cancel the order after waiting many months and return our money nothing happened. they wont answer the phone, just awful customer service...lost money..lodged a complaint with the BBB & the Maryland DA and Office of Consumer Affairs

Would give zero stars if I could. No one answers the phone or gets back to you in a timely manner. I am filing a formal complaint with the BBB. STAY AWAY.

You do not answer direct requests from the website and address one aspect of a question without resolving the issue. I feel ignored and disregarded once my hard earned money was transferred into your bank account. Do better.

Fast, Easy, all brands & budgets! Fashionable, great look for all walks of life, business & casual

Thank you, a 💯 times thank you!!! My son glasses frame broke twice and the place for glasses where ridiculous insane with the price they where charging. That was the first reason I 2 days searching for a place to purchase,at first I was skeptical to purchase because I have been scammed before. Long story short best decision made. frames were deliver on time, perfectly packed,dropped nicely, the fitting was excellent and there was no imperfections. I'll definitely will recommend this website to the parents that as me have same issues.

Easy shopping and great info!

Excellent customer service, replied consistently and resolved issue with no problems. Very happy

Never received my frames I ordered, can’t get any response from the company. If you continue to not respond I will have to ask PayPal for my money back

You guess didn’t have the order

Shipping is awful