Everything about my order was easy and went smoothly. On receipt of my order one tiny item was missing but this was resolved very promptly and to my satisfaction. I shall certainly consider using this company for any future needs. Recommended

Delivery was made on time and the pricing was good.

The website was good/accurate at describing the product. The order itself was turned around and delivered quickly within a couple of working days

Great product, fast delivery

Excellent service 👏

Cost effective and delivered quickly

Good delivery, used tram before great product

I ordered, paid for and anticipated delivery of some flexible pipe. Next thing I know they have cancelled the order without any explanation. Left me having to find and reorder a substitute from another supplier. I guess it is what it is.

I received a damaged item, a small component of my order. Easy Merchant support were on it straightaway and I had a replacement the next day. Fab experience overall, communication was friendly and timely and the products are exactly as described and of good quality.

Quick and easy to deal with

Great service

Very helpful informative staff at the end of the phone,made it easy and stressful. I am a 79yrs young female and was dubious about buying a product I had no knowledge of,the guy on the phone helped advised and made it easy and with humour,also the website was informative too.

Fast efficient delivery

Good customer service to resolve a small issue regarding availability. Quick delivery which was well organised and on time. All products of a high standard and as expected. I would recommend and I would use again.

Arrived promptly. Item as described

Delivered on time by happy delivery driver.

Fantastic Service and product—I shopped around and found EM competitively priced for the geotextile. What clinched the deal was the free P&P. The order process was simple, and the product was delivered within days. I will be using EM again.

Good experience with this company but the only thing that let our experience down was the courier who didn’t turn up on the day they said would be delivering it and so we had to wait until the following day! But this is not EasyMerchants fault at all and we would definitely order from them again

I placed an order for some barrier netting (with which I was happy) via EasyMerchant's website & had to pay via Paypal as they couldn't take card payments over the phone and the 2FA wasn't working. (That was my bank's problem.) Only this week I found out, purely by chance while on the phone to my bank, that a direct debit had been set up, WITHOUT my knowledge or permission, for Paypal to take money from my account twice per year & send it to EasyMerchant. I cannot say whether the error was down to Paypal or to EasyMerchant at this time. EasyMerchant are looking into this; I'll update my review when they've been able to tell me how this occurred.

After I placed my order and paid realised 24 hrs later I had missed off 2 bits rang them up and it was sorted I paid and it all arrived in the original order no extra cost for the 2 bits I had missed off