Excellent communication and easy scheduling

I can count on Penn Elcom!

I was very pleased with the customer service I received. The service was smooth and efficient, and the delivery was fast. Thank you for a great experience!

I needed some rubber feet for a project I was working on, but couldn’t find anything in the appropriate size from any hardware stores (the feet needed to be within a specific height range and fit in a particular place). Penn Elcom had a much bigger range of sizes and shapes, and I was able to get exactly what I needed, and at a reasonable price. The delivery was pretty quick too, and I had my feet just a few days after ordering them.

Product arrived on time, in great shape and was exactly as advertised. Can’t ask for much more than that. Very satisfied customer.

First class customer service in dealing with a delivery error and rock solid product was just what I was after - many thanks

VERY ACCOMODATING AND HELPFUL

They had the exact product we needed and the price was good. Delivery was fast.

Top hardware, top packaging, top top customer service

The shipping pick error was reported and fixed immediately. I was impressed with the service from the Texas facility.

Happy, arrived on time

The shipping issue was resolved and taken care of immediately. Chad did a great job in researching and was able to approve for my mishandled shipment to be shipped out overnight to me without pushback.

I had a great shopping experience. The customer representative reached out to confirm all details and scheduled delivery at our preferred office hours. The box feels like good quality.

Received quick response for a large parcel box order questions. Was very happy it was wrapped extremely well, and arrived undamaged, though shipping cost was high at $165.

Fast delivery

Very convenient and easy to find things on their site

The parcel delivery box arrived as scheduled and was packaged very, very good. On a sturdy pallet with another one on top, wrapped in cardboard and multiple layers of bubble wrap and heavy duty plastic. I've never had a delivery packed and protected this good. The box itself is very well made and will serve my purpose great.

Clear description of items I needed. Delivery was fast and well packed.

Lots of casters in stock. They had the exact model of corner caster we were looking for and shipped right away!

Great product. Fast shipping.