Goods received well packed and in good time.

Love the Heavy Duty 4 space 18" deep rack drawer so much I bought another. The support rack ears for the back of the drawer went on pretty easy once I figured things out. The trick was to screw in the drawer as you would normally do from the front, then flip the whole road case upside down for easy access to mount the back support rack ears and see where to screw in the tiny washers and screws. Viola!

Custom rack panel was accurate and clean. Shipping cost was a little high but the panel was extremely well packed so I'll attribute that to pre-shipment handling effort. Panel designer was easy to use. Would benefit from a measurement tool and more flexibility in the placement of attachment holes. I probably would have had eight attachments for a 3U panel, rather than four.

fitts well into my speaker and stand

You had just what I needed at a fair price. The sale was easy, shipping was quick, and the item was very well packed--I think they had fun packaging it ;-)

Great product for great price and awesome fast delivery service. Thank you very much for the wonderful shopping experience.

Excellent service and great customer service

Your website was clear and the product was exactly as specified. Delivery was speedy and received in good order.

This item is so overlocked with the .5 and rack rails that have this option. Space for more gear and still allow the heat to ventilate properly

Faultless service super quick delivery website was simple to use as well I will definitely be using them again highly recommended *****

Company website stated item was in stock, when it was not. Only after I paid for item was I told that they did not know when the item would be available--if ever. Failed to return my money until I demanded it back. The true definition willful fraud. To be willful means to be stubborn and intent on doing what you want, regardless of whether your actions hurt others or not. Fraud is intentional perversion of truth in order to induce another to part with something of value--e.g. money.

Excellent communication, reliable and honest advice, high quality products which were very well secured and packed. Definitely recommend and I'll use again if required more items from their stock. Exceptional thanks to Razvan.

I have had know problems with trading and supply from Penn Elcom. The staff are very friendly and helpful. Will be doing more business with them.

Great service.

Very fast delivery, good quality product, helpful and easily accessible customer service.

Prompt service. Exactly as ordered and good quality.

very high quality customer service. easily reachable for questions and took the time to make sure we got what we really want.

Staff were really helpful . Delivery excellent . Only complaint was stock levels showed the items were in stock when I ordered and paid however got a call a couple of hours later to tell me they weren’t all in stock .

quick responses in chat. delivered on time no flaws.

Packaging could have been a little better. Other than that 5 stars