Luggage Forward

US
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4.50
Based on 898 Reviews

5

80.73%

4

9.80%

3

4.12%

2

2.00%

1

3.34%
About Luggage Forward

At Luggage Forward, we’re proud to offer our Double Money Back Guarantee, ensuring your luggage arrives on time. If your bags do not arrive by the end of the scheduled delivery date, we’ll pay you double your shipping costs. Please note that this guarantee excludes delays caused by factors beyond our control, such as Customs delays, weather conditions, natural disasters, mechanical failures, or shipments containing prohibited items. For further details, please view our Terms of Service at https://www.luggageforward.com/legal/terms-of-service/.

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Rick Kirkbride
United States | 15 August 2024

Seamless efficient process from New York port 88 to our house in Fort Myers. Picked up Wednesday delivered Saturday very excellent even cleared customs since we were continuing os same ship.

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David
United States | 15 August 2024

It was perfect both coming and going. That is why we use Luggage Forward for all of our travel needs.

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Craig
United States | 15 August 2024

Simple Easy to use I would recommend and I will use it again!

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Robert Cartwright
United States | 14 August 2024

We really liked the booking staff. They were very cheerful and helpful. The pick up and delivery of our luggage was easy and seamless. We would recommend Luggage forward to any travelers who don't want to lug their bags to and from the cruise. We will use them again. Keep up the good work. Bob & Tess Cartwright, Maui Hawaii

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Laura R.
United States | 14 August 2024

Fantastic Service! Very easy process. Everyone says this is the smartest way to travel to Europe...ship a bag ahead of time to relieve the anxiety that the airlines will lose it and disrupt our trip plans.

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Lora
United States | 13 August 2024

Impeccable service and early delivery

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Heidi McKenna
United States | 13 August 2024

It is so easy to go on-line and schedule your pick up or drop off dates. They even have a real person help desk if you need to talk in person. I had a bicycle that needed to ship to Hawaii (bike company would not ship) and Luggage Fwd came to the rescue. It even arrived little quicker than planned.

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Seth
United States | 12 August 2024

It was picked up on time and delivered on time; perfect.😍

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Kris
New Zealand | 12 August 2024

I was sending my ski bags and one of them arrived soaked by water. You'd say, easy it was clearly damaged while transporting and I payed the insurance. I followed instructions on their pages, but thought it is a bit odd that I had to agree that their decision is final and I have no rights. Still, this one is clear and easy. Was I wrong!!!! Edges on my skis were all rusty from the water, which this company claimed is "normal" and I should take better care about my skis. My gloves were ALL MOLDY, which they claim IS OK and I just need to clean it and can wear it again!!!! The same happened with two of my jumpers, mold is clearly normal for these people! All in all, I insured my bag for 1000$ damages were 230$ and they refused to pay as all of the damages - clearly caused while in their care - are perfectly fine and not health threatening. DO NOT USE THIS COMPANY, if they happen to destroy your stuff, they will blame you for not taking better care of it, or claim that MOLD is safe for direct skin contact.

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customer
United States | 12 August 2024

picked up on time. delivered ontime.

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David
United States | 12 August 2024

On schedule, on time

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deborah clark
United States | 11 August 2024

Luggage Forward is great, the only issue I had was the courtier that picked up our luggage from us was late . This was our second time using luggage forward after a cruise . First time the courtier was waiting for us . This time we waited almost an hour . Glad we didn’t have a flight to catch!

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Steven
South Africa | 11 August 2024

Quick, efficient, delivered on their promise, actually ahead of time, simple instructions. Everything pre prepared and packed easy to use

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Roberta
United States | 11 August 2024

The process was efficient and it was great having my luggage shipped to me directly. Only issues I had was that a suitcase was very wet, and the other suitcase had some stone damage

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Gerard
United States | 11 August 2024

Very reliable. Picked up when they said they would, and luggage arrived to the destination on time

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Lola
United States | 11 August 2024

Always dependable!

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Edwin
United States | 11 August 2024

seamless process. Excellent service.

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Edwin
United Kingdom | 11 August 2024

Easy to book. Very helpful when contacted by phone

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Nouna
United States | 10 August 2024

Great experience. Delivery early or on time.

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Tom Marchetto
United States | 10 August 2024

Very good job picking up and sending clubs to UK on golf cruise trip; and returning. Excellent international service; not inexpensive, but would definitely use again and recommend.

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