
Angela and
United Kingdom | 26 January 2025We required a new boiler and a new hot water tank, plus some radiator changes. Not an easy job, working over three floors with some unique pipework. Great attention to detail The team were lovely, polite, professional and dis a great job keeping the house and carpets well protected. Completed to time and popped back to help sort a few small hitches, Very happy customers, happy to recommend

Trevor Stewart-Sweet
United Kingdom | 11 December 2024Polite, tidy, on time and conscientious team of installers.

Vivienne Edwin
United Kingdom | 16 November 2024It is very difficult to find heating engineers who are au fait with air source heat pumps but this Company are spot on. From speaking with Charlie to arrange the work to be done, followed by the visit from Tommy who completely replaced a huge cylinder without leaving a spot of dust or dirt! Finally Jay who serviced the boiler with the minimum of fuss. Everyone I dealt with at this Company were super polite and helpful. All paperwork spot on thanks to Abi. It is so good to know that future heating problems can be handled so simply and with amazing customer service. Best wishes to you all for the future.

peter penny
United Kingdom | 29 October 2024On time with a pleasant attitude.

Happy customer
United Kingdom | 25 October 2024Arrived in time & carried out the work requested. I needed parts and they were scoured & fitted same day. Friendly & reliable device with follow up to make sure I was happy. Would recommend and definitely use again.

Barry
United Kingdom | 30 September 2024My boiler was playing up Active Heating came round really quickly and we’re able to resolve the issue

Mrs T
United Kingdom | 21 September 2024We had a swift response to our WhatsApp enquiry, and Tom came around the next day to quote for the installation of a new boiler and to power flush the existing system. We received an estimate that evening, and within a week the team came to install the new boiler, which was completed by a punctual, friendly, trustworthy, courteous, calm, and knowledgeable team. Thank you Jay, Tommy, and Harvey. They worked hard to complete the job done with as little interruption to us as possible and left our house clean and tidy. Jay went over and above to ensure Vaillant resolved a minor issue with the boiler (which they did promptly and efficiently), staying late that evening and returning promptly the next morning. We would highly recommend Active to family and friends, as the service was excellent from consultation to the final installation. Richard and Terri

H FOALE
United Kingdom | 21 September 2024New boiler fitted really quickly from enquiry to installation. Although we had some teething problems, the installer and Tom were responsive and understanding. Friendly and professional.

Mihai Rata
United Kingdom | 16 September 2024I highly recommend using Active Heating. I called them regarding my F52 fault on my boiler and they attended as soon as. The engineer was professional, tidy on his work and fixed it in no time. Communication with the office regarding the appointment was spot on.

H Lecoeuche
United Kingdom | 08 September 2024Arrived on time as planned. Quiet, efficient, no disruption to our routine, friendly….. no issues at all.

kathie hughes
United Kingdom | 31 August 2024They always provide a good service. Will definitely use again. Great to get reminders of appointment time.

Lloyd williams
United Kingdom | 18 August 2024The day David arrived was in time and kept updating me so I could arrange my day. Repair first time and explained repair and actions taken on a very hot day lost a few pounds in loft

Richard Arens
United Kingdom | 05 August 2024The whole experience from booking a service to the work carried out on the day was effortless. Very friendly and courteous engineer and I particularly noticed how thorough and meticulous he was with every aspect of the work. They also fitted a new boiler last year and that’s been a great buy

Ray
United Kingdom | 02 August 2024Very professional company and pleased with their work. Happy to recommend this company.

dave
United Kingdom | 24 July 2024Arrived on time, told me that there was a problem which was covered by warrenty and arranged for Bosh to come out and change a faulty part which they did the next day..

Vincenzo
United Kingdom | 16 July 2024Very professionally dealt with the plumbing problems thanks

Jennifer Wright
United Kingdom | 30 June 2024Great service polite and prompt. Would recommend.

Chris Ponting
United Kingdom | 09 June 2024Service my boiler ever year. Engineer always on time and very thorough.

Liz MacBean
United Kingdom | 15 May 2024I have used Active Heating and Renewables for the past seven years, ever since Tom installed a new boiler and radiators, when I converted from a condensing boiler to a combi. Tom and his team have serviced the boiler annually since, this year’s service was carried out by David. The text system for letting you know when the engineer is on way, is very useful. David’s a lovely guy, knowledgable, polite and tidied up at the end of the service. Would thoroughly recommend Active Heating and Renewables! 👍😁

keith wallace
United Kingdom | 12 May 2024To start I had a message to say David was on his way, and would arrive shortly and he did, the repair went well and as yet we have had no further problem