
Colin
United Kingdom | 20 February 2020My old oil fired boiler water jacket developed a leak and a new boiler was required. The Company that normally serviced the boiler confirmed that a new boiler was the only option but they left me with water still coming out all over the floor. They couldn't drain the system down as they were" not allowed to". I called Tom for an estimate on a new boiler he responded very promptly and when he arrived at my home, he had no problem in draining down the system whilst the other company stood and watched. The estimate for the boiler soon arrived and I was happy with the amount quoted. The work was carried out soon after and Tom and his team did an excellent job of getting us up and running including sorting out some siting problems with the condensate pump. His team were helpful, cheerful and very tidy. We will certainly use them again.

Barbara Pratt
United Kingdom | 16 December 2019Despite three unforeseen problems my bath was replaced by a walk-in shower and the finished result is lovely ... with no problems. Everyone involved was careful and friendly: I thoroughly recommend Active Plumbing and Heating.

Helen Ward
United Kingdom | 09 December 2019We’ve had very good service from Active Heating. They’ve changed my boiler to a combi boiler which meant lots of alterations to the system. At the same time they’ve installed a digital shower. I also had a leak from my bath taps before they started on the main jobs which they came early and fixed for me. I’d done lots of research to work out what I wanted. Tom came round initially to work out what I needed and he obviously knew what he was doing and understood what I wanted. I was happy that he was advising products that were suitable for what we needed. All of them have done a great job. They’ve made things neat and have left my kitchen looking good with the pipes hidden as well as inside the carousel cupboard that needed to be taken apart and the back removed. Everything works properly and I’m very pleased with what they’ve done.

Alan
United Kingdom | 23 November 2019Tom arrived on time, and after diagnosing the problem with my noisy boiler, sourced and fitted two new parts. I found him efficient and polite. The heating system appears to be performing as it should. I would not hesitate to recommend him.

David Hobbs
United Kingdom | 30 October 2019Tom Sullivan of Active Heating has been my go to man for my plumbing and heating work for at least 5 years. Recommended!

Ian &
United Kingdom | 28 October 2019Tidy, efficient, reliable & friendly service.

P Le
United Kingdom | 10 October 2019We had our annual service today and we were very pleased with everything.

Mike Robinson
United Kingdom | 09 September 2019We had lived in a large family house with two boilers - the main boiler was old and unreliable and a second, smaller boiler (also getting older) had been installed to heat a loft conversion and extension. We had initially contacted Tom to quote for a replacement main boiler. He spent a lot of time working out how to take out both boilers, join the two heating systems and install a new Worcester Bosch boiler. Tom played back this option to us and we were persuaded that this was a helpful improvement to the house and one which would pay back over time. The job was carried out over the course of just over a week and whilst many of our rooms were affected, Tom and his team managed the work in a way that allowed us to continue living with a minimum of disruption. Tom was helpful throughout, providing updates and suggestions. On completion, Tom took the time to set up the new radiator valves on a Honeywell wireless home management system and walk us through how to get the most out of it. Excellent job.

Ully J
United Kingdom | 19 July 2019Tom Sullivan was friendly and did a very competent job. He arrived when he said he would, kept me up-to-date and left the room clean and tidy. I am happy to use this trader again in the future.

Tom Munn
United Kingdom | 04 July 2019As ever a great job done Tom and Sean very attentive

Mike Randle
United Kingdom | 20 June 2019Great job replaced shower head and arm working very well

Colin Balch
United Kingdom | 21 May 2019Great service from Active Heating, The engineer was punctual, tidy and explained everything clearly. very good communication and a good job done. Would happily use Active Heating again.

Paul
New Zealand | 14 May 2019Very approachable and knowledgeable, They will do a good job.

Sheila Daly
United Kingdom | 28 April 2019Personal service. Excellent work - very good value

R Verghese
United Kingdom | 06 March 2019Had Sink and Taps replaced. All I can say is,they are a reliable, efficient and polite team.Happy to recommend.

Tom
United Kingdom | 20 December 2018A great job done installing pipe and hose link for the garden. They had to delay doing it owing to illness; but Tom was very apologetic and when work was done it was to a high standard. The plumber polite, considerate and left the place tidy. I highly recommend these plumbers! Tom

CustomerMr David
United Kingdom | 30 November 2018Activephs rapidly replaced my old and malfunctioning combi for a new unit and at short notice. They were clean workers who left the place as clean as they found it, and very polite as well. Highly recommend.

Mark Hanson
United Kingdom | 26 October 2018Responded within 24 hours, had already (correctly) diagnosed heating system problem over the phone. Clearly very knowledgeable, no fuss fix and a nice guy too.

Ian Herriott
United Kingdom | 18 October 2018fast efficient boiler change. very polite guys. very happy with service

David Watkinson
United Kingdom | 06 October 2018Top class, thank you.