
Susan Rusasko
United States | 24 November 2023We've been working together for a few month now and I can't resist the outstanding quality of their products and service. The POS system they will bring to my restaurant fits all our needs perfectly. It is clear, reliable and provides organized order processing. Technical support at the highest level - any issues are resolved instantly. Thank you for your effective and reliable cooperation!

Joe
United States | 20 November 2023Wow! What a great experience switching to Lavu. After an eight year relationship with Toast we have upgraded to Lavu. As a very busy restaurant and bar we were nervous to make such a big change, especially in the beginning of "our season." We can't say enough wonderful things about our experience with Lavu and their incredible support staff. We got to spend the week with Jose, Caitlin, Nick, and Kyle and they confidently and patiently have trained our entire staff. It has been so helpful to have such a hands on experience. Every single question, request, and concern has been handled immediately. The hardware and network are state of the art. Everything works seamlessly without a glitch. Lavu is extremely efficient. We couldn't be happier with the onboarding experience and all the support from Jose, Caitlin, Nick, & Kyle!

J waters
United States | 11 November 2023Thanks lavu for fixing a misunderstanding .when doing business things may not go smoothly Which is why you need customer service and the support is what really impressed me with this company ! I did lots of research with different POS trust me lavu is the way to go ☝🏽thanks Alex ,Ryan C and Hannah

Robert
United States | 03 November 2023Been in the business 25 years and have had multiple POS systems. This is the most straight forward POS company i’ve ever delt with. Ryan C in sales made it so easy for me and made the decision that much easier. They care about their customers and saving them money while delivering a great product.

Tim Bullington
United States | 25 October 2023I enjoy the interaction with other agents. As, some that in new to the company I find it helpful.

Henry Lopez
United States | 21 October 2023Amazing service and onboarding team. Got me up and running in spite of a divorce, a hurricane, and working internationally. Couldn’t be happier!

The Sugar
United States | 20 October 2023The rep explained everyhting very well.

Jay Law
United States | 20 October 2023Great for small business, they are knowledgeable and courteous. Smooth transition to there system.

Juan Figueroa
United States | 20 October 2023The service is professional! And the associates very kind!

Ben Wickersheim
United States | 20 October 2023Very easy set up process. Thank you Jose and team for all the help.

Brian Dudley
United States | 20 October 2023The features are good even though I haven’t used it as much due to being closed and sick

Udomsak sangon
United States | 03 October 2023Great customer service and easy to reach them when I need help .

Spring Street
United States | 13 September 2023If I could give them a negative star I would. They keep billing me random charges when I have been assured my account was cancelled 2 years ago! Each year a new random amount shows up on my credit card. They are difficult to get a hold of, call wait times over 30 minutes. I'm contacting my attorney.

Tostadas La
Mexico | 25 July 2023Fue muy exitosa muy clara

Gerald Wiggins
United States | 18 July 2023All my questions was answer with the highest professionalism.

Malou Guzman
United States | 13 July 2023We tried other POS systems but customizing was expensive and they didn't work as we wanted them to. Lavu system multi purpose-built with the features and reporting were right on and we were able to merge it to our own easily, they work great.

Cesar Fuentevilla
Mexico | 07 July 2023Buena capacitación,algunas cosas se aclararon en el desarrollo de la capacitación, en general bien

Armando Martinez
Mexico | 20 June 2023Muy instruido el capacitador

CAFE LOCAL
Mexico | 17 June 2023ME PARECIO MUY BUENA SU CAPACITACION POR PARTE DE PANJKAJ, RESOLVIERON TODAS MIS DUDAS Y ME AYUDARON A UTILIZAR EL PROGRAMA PASO A PASO.

Jessica Christensen
Thailand | 10 June 2023We're a small restaurant operating outside the US (Elephant Cafe & Bar), and Lavu is a great option for us. Easy to use, with lots of customer support in setting up and deploying the system in multiple languages! So far, we have no complaints and are really satisfied with the system and the support -- especially since both sales and tech support have been very responsive and available. We had been using a regional POS system for years, and struggling not only with features, but also with reports, analytics, and their customer support. Lavu has stepped in to improve, full the gaps, and take the lead for us in terms of setup and deployment. We spent this last peak season using an outdated version of our old POS program, because the company's current version was too buggy and was causing errors. This was a longstanding problem, and with some post-pandemic rebound, it was time for a change. Now, we are very happy. Lavu's price point was better for us than the alternatives, especially since the payment processing functions are not available in our country -- the other companies didn't offer any price adjustment for this. Also, Lavu is made for restaurants specifically, and offers integrated inventory management as well as add-on accounting integration. As a package Lavu is the best for us.