
BPOE
United States | 23 August 2022Very responsive and professional

Chris
Mexico | 23 August 2022Todo el equipo es eficiente y claro con su trabajo.

Domingo Martinez
Mexico | 23 August 2022Me atendieron bien 👌. Sí se resolvió mi problema

customer
United States | 19 August 2022Great service

customer for
United States | 19 August 2022Lauv has alot hidden fees . Every year there is some new type of fee you will have to pay. Please be ware... The software pretty standard.

Armando Rios
United States | 17 August 2022I gave a problem and he gave me a solution. Very pleased with the help

customer
United States | 14 August 2022Service tech was fast and efficient- very much appreciated.

Darrell
United States | 12 August 2022We had ordered this kitchen printer directly from Lavu. They told me during the order process that once I was at the restaurant to call them and they would assist with the installation. I called and we were unable to install the kitchen printer, the service rep said that I would need a lap-top. When I ordered the printer it was never told to me that I would need to have a lap-top present at the restaurant to get it functioning. This was very disappointing and we had to work another day with a faulty printer. They told me to call back later that night. So That Night I called back in to continue setting up the printer, this time I had a lap-top with me. However they told me that we could not set it up at that time as customer service techs were not available until the morning. This was EXTREMELY upsetting since they told me to call them after hours. The next day I called again and went through two different technicians who could not solve the issue. Finally Tom got on the phone and was able to assist and get the printer working. This whole process was very frustrating and took two additional days to setup the printer than expected. Tom was great, the experience was not.

customer
United States | 12 August 2022Great Job appreciate your help

Bobbie
United States | 12 August 2022The service rep was very knowledgeable and made sure to solve my issues

customerCW
United States | 11 August 2022The gentlman was very helpful and explained everything clearly and I was able to partly refund customer for smaller order than expected Thank you

Manuel
Mexico | 11 August 2022Excelente sistema, muy completo y fácil de utilizar

customer
Indonesia | 10 August 2022Great tech support experience! Very satisfied with the service so far. Would recommend.

Roberto Nambo
Mexico | 10 August 2022muy amable, nos explico todo bien

Barbara saenz
Mexico | 09 August 2022Muy bueno la capacitación y la gente excelente El sistema en el tema de menús e inventarios no es tan amigable

Ken Osmond
United States | 06 August 2022Allen was perfect.

maira leithardt
Mexico | 05 August 2022muy buena la capacitacion , muy claro en todos los puntos .

Pablo Padilla
Mexico | 05 August 2022Siempre Axel apoyandony resolviendo todas las dudas e inconvenientes.

Gloria
United States | 03 August 2022Allen was an amazing help to me today. I was on call with his coworker but the call kept getting disconnected until he decided to help me and I couldnt be more thankful as my printer stopped working last night. He was very patient and made sure to walk me through every steps. Thank you so much again!!!!

Eliot González
Mexico | 30 July 2022Explicación clara y detallada