No hassle, last orders, i needed to return due to a wrong measurement...arrives on time, product is good.

Not getting my order processed through PayPal. Looks like the website is not connecting.

Easy to order and always a discount!

Website was easy to use. The reviews are very helpful too when trying to decide on a rug.

Good selection and prices.

Great site , good prices

Fast and simple site! Filters work, unlike Wayfair.

So far, I havent received a rug that wasn't beautiful and affordable from Rugs USA. I won't buy rugs from anywhere else.

The variety of rugs is incredible. We spent the day shopping at stores and did not find "the perfect" rug until we logged onto Rugs USA. Our fingers are crossed our order is just what we are looking for! According to the reviews, we will not be disappointed.

Website is simple to use-very responsive

Great prices!!

I had a credit card authorization problem with my first order. I sent an email last night at ~12am Eastern time (I'm on the west coast) and had a response this morning when I woke up. My email was handled by Vikas Goyal and I want to thank Vikas personally for responding so quickly, politely and thoroughly. I was waiting for a specific rug to come back in stock and I was worried about it selling out while I waited to figure out what was going on with the credit card auth, but because of the quick support response I was able to put in a new order successfully and get the rug I've been waiting for!!! Thank you! Justin

Had a question about promo code and got very fast response. Was able to process my order easily after getting my question answered. Also love the room photo feature to see how rugs look in actual home space.

Everything went easy and I also received free shipping discount with my order.

good product

Good selection, promo code usually avail and easy check out

Good quality and a choice of so many different sizes

It was impossible to login from the mobile app checkout page.

They have nice assortment of rugs and priced well

easy to manuver