Experienced a slight delay with my order, but the customer service team kept me informed throughout. Ben was particularly helpful. The timber arrived in excellent condition. Will use them again for sure.

The driver phoned to give me a time of arrival and cheerfully unloaded quite a big load of timber. He helped me stack it in the drive. There was a bit more than I ordered to compensate for a few boards he felt were not as good. I was happy with the quality and paid cash transfer on delivery. Best price too.

Ran into an issue with order being delayed, But the customer Service team was very responsive and got it sorted promptly. Once arrived. Will use again

Greens Forge Timber provided excellent service. My order was delivered on time and the wood was perfect for my project. Will definitely be a returning customer.

Experienced a mix-up with my order but it was sorted out quickly by their friendly customer service team. The timber was of high quality once the correct order arrived.

Fantastic quality and value for money. The delivery was fast and the driver even helped unload. Had no issues at all. Highly recommend!

Never replied. Used another company . Tried to place order 3 times . Please don't use you will never get your order

Ordered and paid for materials delivery confirmed quickly. On receipt of delivery I noticed not all my order had arrived and also some alternative products delivered as what I had ordered wasn’t in stock. Contacted via email several times to arrange delivery of missing items with no reply. Spoke to a lady on the phone who asked me to email details and assured me a refund would be issued several weeks ago still no refund or response to my emails.

Awful company to deal with. Gemma has the rudest customer service I have ever received in my life

Purchased recently our Insulated Garden Office. The installation process was very quick and well worked. Services both Sales/ Office Staff and build team were great and professional. I highly recommend to anyone looking for additional spaces at their properties!

Great product and pricing from Greens Forge Timber, pre-ordered for collection from Bromyard site, a little worried about paying before inspection but they were happy to take payment upon collection. Thrilled with quality, easy collection will definitely use again.

Excellent service highly recommend

My order arrived at the time It was supposed to. A young lady called Gem and an elderly man helped me and my two sons to offload it they were very polite very hard working and really nice people. Although it was a bit of a rush and the timber was just put in a pile. I didn’t have time to check it because there was so much and all mixed together. After having a hour of rest I went to stack it tidy and check it to find quite a few log lap damaged and also ten lengths of timber short i immediately phoned and spoke to the young lady Gem and she promised she would get it sorted for me SHE REALLY IS A GEM a lovely woman.

I am a sales advisor for a reputable garden rooms company and upset and appalled by the fact they are using images from our clients. They have no right to steal our photos, then photoshopping gardens put on to our buildings to pull them off as their own. I wouldn’t recommend this company who do not use their own work or have a show room for you to visit. I will not be deleting as per your reply as I saw it in black and white and you ignored my phone calls and never got back to me.

PLEASE CUSTOMERS BE AWARE!! DO NOT ORDER FROM THEM! THEY HAVE USED ALL OTHER MANUFACTURER IMAGES ON THEIR WEBSITE. THEY ARE USING ANOTHER COMPANYS IMAGES! PLEASE DON'T LOSE YOUR MONEY! CHECK COMPANY HOUSE!

The friendly service when collecting.

Great service great prices good quality products highly recommended

at Greens Forge is exceptional. It makes my construction projects much more efficient.The trade service

Ordered timber for a loft conversion from Greens Forge. Delivered on schedule and the quality exceeded expectations.

Fast delivery great product will use again. Alittle more communication needed but overall very good