Mabelyn Lopez
United States | 01 June 2022***WARNING** DO NOT USE RIO MOVING!! I purchased a Groupon for 3 hours, 2 men with a 16ft box truck. Guys showed up late in half the size of the truck. They told me not to worry about the time as the size of the truck was not my fault. I told them to take the larger items first to get those out of the way. I was getting the new house ready and did not see that they took the smaller items. Since the truck was half the size it took them longer to move the items as they had to go back and forth from old to new house several times. They only worked the 3 hours, even though I approved charges for additional hours. The movers didn't say anything and just left leaving me with larger items I can't move myself. I called to complain and was told I'll have to pay them 3 and half hours of upfront costs to move larger items. After going back and forth I approved the additional time with new movers. I was told movers would be there either 9pm that evening or 7am the following morning. No one showed up. Management was terrible, movers were unprofessional. I'm left losing another day of work with items still at old house.
Derrick Corea
United States | 15 May 2018Very Good Service!!