I got the wrong order item came uncleaned from previous owner and was in horrible condition which wasn’t stated

Staff members

Easy site to use, navigating through to payment was no problem, product was perfect. No complaints at all.

Product arrived in good time, well packaged and protected and in perfect condition

Quick respond and delivery

I bought an Apple wireless keyboard online from Cex. When it arrived I couldn’t open the battery compartment, it was stuck and some white residue around it like dried glue. I brought it back to my local Cex shop for a refund. I’m disappointed that a quick and very basic quality check was not made on this device, leaving out testing that it was in working order before selling. I’m presuming Cex paid someone for this used keyboard also.

My experience was very good with cex but what I was disappointed in seeing that manual that would usually come with the game wasn't there and also when I got skyrim for the ps3 the game didn't come with the map

The item was really easy to source and arrived on time. But on opening the item,(ear pod generation 2 charging case) the inside was really dirty, possible dried in ear wax.

Great prices, great service, great products.

Worst experience ever. Ordered an Xbox x white on Friday the 3rd. Online shop said one in stock. Dispatch conformation email on the 5th. Since then the track in number is not giving any info and An Post confined there is no records in their system. No help from CEX support. Order was likely booked with An Post automatically but a mistake in the stock availability as the rider was never given for delivery. 5 days now and nobody reach out to me with any alternative or help. UPDATE: I reached out multiple times to CEX support and now I’m told here I never did. That is a shame.

Ordered several items both collect and delivered. Should have been able to collect all in store. Parcels arrived separately small items should have arrived together less packaging etc. Very prompt service and good quality Would definitely use again

good price and very quick delivery

Purchased a switch game online, reserved at Newbridge for collection. I got an email about an hour later that it was ready for collection and would be kept for 48 hours. Game was perfect, getting great gameplay out of it. No issues, only negative would be that for second hand game it was still nearly full price, but it was my choice to pay the price and enjoy the game.

Excellent Service

I use CeX because I can get some Skylander figures for cheap prices and most of the time it arrives quickly in good condition but sometimes they’re broken or I get sent the wrong item but overall I think it’s a great service.

ordered a Nintendo 64 online and was really happy with it. brings back memories playing the Nintendo 64.

Excellent experience. Easy to order and the item arrived super quick!

Good range of games, my kids have a PS4 and I'm finding it harder to get games for it. My son asked for Minecraft legends and the Ninjago game for Xmas. The minecraft game worked perfectly, ninjago won't work at all. As it was bought by santa, this caused a bit of upset xmas morning. I haven't got around to returning it yet to a shop as we don't live that close to one. Assuming it wont be an issue to return though.Prices were reasonable postage time very fast. Would give five stars if both games worked, but I guess that's the excitement of buying 2nd hand😂

The game was delivered fast and both game & case were in good condition. It was an older game not easily got elsewhere so was delighted with the service. Only negative would be that games are pricey enough for a 2nd hand game but that's not unusual for Nintendo games...they do to tend to hold their value on the 2nd hand market.

Great goods