The test was very easy to use, although I had problems getting a sample initially the customer service team was excellent offering me advice on the best way to achieve as good result. I love insights into your body like this and thought the one-to-one following your results a great addition, although I was a bit nervous both the dietitian and also fitness expert made me feel at ease and gave great tips to consider.

Good service and good communication. Went into very good detail on my tests and gave excellent advice on what and where to improve.

The test itself was very easy to use and I received the results within around a week. It was thorough and gave some real food for thought. The call with a dietician was insightful, she was very knowledgeable and gave advice in relation to everything I queried. She offered additional support and to be honest I couldn't ask for more. I am pleased with my purchase.

They were very helpful and sent me the results on time.

The DNAfit process was quick and swift using my existing Ancestry raw data. There were some data points that couldn't be delivered using that data but otherwise I found it really useful to help me optimise my diet and exercise.

Greta product and great help!

Excellent detailed information and a follow up call which backs up the report.

I wish I could give this company 0 stars. Please, please do not be gullible like I was based on these amazing reviews. You want to believe it is a legitimate company, but it is not. I spent 390 plus dollars on two kits. 2 months later, no results, and I get the complete runaround from their customer service team. Oh, and the phone number? Good luck with that. They can never be reached by phone. COMPLETE SCAM!!!

Easy to do and results received quickly . Great to have follow up call just to go over data

Excellent consultation extremely knowledgeable & very friendly customer service skills explaining the report to me

I am pleased with the service, and look forward to implementing what I've learned to see if it makes a difference for me. I got exactly what I paid for, and my consultation with the dietician was helpful, and she was very nice and thorough with my questions. I'm excited to see if what I've learned makes a difference for me!

Awful experience. I purchased a kit very long story short they lost my results. Nobody answers emails, or the phones. The only way I got a reply was by messaging on social media. They have Now blocked me from social media so I now have no way to connect to anyone! Disgusting service would not recommend

App doesnt work. They gave me some generic information, thats somewhat helpful but not worth the price and the wait. I wanted to use the app in the first place, but it doesnt work. Highly not recommended

Complete scam. Amazing how many people fall for this

Excellent service , great insight to assist with Reboot of whole health Plan Amy was great at pulling out key points from profile to work on Thank you SG

Well done really happy with the information.

A bit frustrating that they are changing prices every day. Health link DNAfit for 23andMe users cost yesterday 89 $ but today 69 $ ...

Amazing Service!

Received the sample kit promptly and had a quick turnaround on results, implemented the diet and fitness advice tailored to me a month ago and have already lost weight and starting to see real health benefits. The follow up consultation call to review my results in detail was really helpful, just wished I had done it sooner!

I ordered a DNA fit product that involved upload of my Ancestry data on April 26th, 2020. The upload version of their product claims instantaneous results, so having paid for it and uploaded my raw data file, something within an hour, or maybe a day. The next day when I logged in to the portal, it indicated my results were still being processed. I gave it another day and reached out to customer service to ask if there was an issue. They asked me to upload my raw data and let them know that it was already uploaded, besides the "upload" button was no longer available - a sign that they had the file. I went round in circles with their customer service for a week - they claimed corrupted file at one point, wherein I offered to re upload if they gave me that option, and they assured me that the issue had been escalated to tech service. A few days later I asked for a refund and customer service agreed to the refund but assured me they were still looking to resolve my issue since I made it clear I would like to use another company if they weren't. It has been 2 weeks of me reaching out to them to get answers - with responses coming in 2-3 days after my question and no initiate on their part to communicate or keep me informed or even let me know in the first place there was a problem until I reached out to them to check on status. I have received a refund but after 2 weeks of going around in circles - no answers or resolution. I am appalled by the customer service and lack of communication within a service oriented industry.