Absolute nightmare of a company. Hope I never have to use them again. They lie and fob you off regarding your delivery

Daniel and Adil were very polite and super helpful. They went above and beyond to make sure everything went really smoothly with our bed delivery. Thank you so much Daniel and Adil. Your help was much appreciated. Warmest Regards, Jennifer.

Nice and friendly. Careful handling of goods. Very helpful

WORSE COMPANY EVER!!!! They confirmed the mattress collection with me on 25/02/2022 for the following day, 26/02/2022. I said, "That will be perfect. I'm at home all day." Half an hour later, I received the confirmation email with a time slot 07:00-10.00. It wasn't clear this is all day or morning or afternoon time slot. So I woke up at 6 o'clock on Saturday and waited for them, but NOBODY turned up all day!!!!! I tried to call them, but NOBODY ANSWER ON PHONE!!!!! I made a complaint to Dormeo about what happened; they'll try to sort out for me, but they said I'll have to try to contact GPL customer service as well. This company just wastes peoples times and money....

Fantastic service. Great communication and well informed with delivery. Friendly and helpful drivers

Just taken delivery(not had a chance to inspect the goods) but as regards delivery, I was notified by text about the delivery and it arrived on time by Daniel and Adil who were friendly and polite.

Excellent communication and service which seems to be rare nowadays. Thank you GP logistics for a most easy and swift pickup

Was arranged the collection between 15:00-18:00 but they didn’t come till 19.17 so 1 hour and 17 min later then what was arranged, when thy show up was 2 mans Which they complain they are not supposed to bring the mattress from my room Which was prepared by me for them to take the mattress it was very heavy up to 40 kg so a lot but till end they come and take in conditions what I was tell by Dormeo I have just to put the plastic sheet on the mattress and the delivery man will come and take by himself cuz obviously I can’t do my self like omen plus I have a toddler of 2 yers old Which I have look after him. Try to contact the customer service but was close to understand what was happening with the collection because I didn’t expect to be so late. So yea I’m not happy at all

Unbelievably dirty delivery, all 4 of my sofas came so dirty snd smudged with grey finger marks.

jaswinder and mandeep were polite proffesional and on time would recoment,,unlike my mattress topper which was terrible,./

Worst experience of my life. Bed has arrived dirty and broke. Customer service is the worst, and after a non show of one of delivery dates no phone call and bed FINALLY arrived over a month later unusable

Excellent service by Danirl and Adil Delivered lots of heavy boxes professionally and promptly

They were very prompt to pick matress up, they were very pleasant to deal with and professional they entered my house took matress no fuss or ado and were on there way I was very happy with the service.

Absolutely crap never call back ask for a manager to call me no call back had my goods over a month and still can't give me a date company run by muppets wouldn't call them a delivery company avoid this company at all costs now had my goods 2 months and still no delivery

Delivery lads great. Polite prompt and good communication before delivery. Firm not so good. Slow comminication or no communication at all until i complained . Seem to be short of vans

Poor customer service. First delivery got cancelled due to a technical issue was not happy having to wait around a loose a day of work. Second delivery attempt was told would be first drop due to work commitments and this again was not as promised

Had Daniel and Adil come and deliver my bed this morning, both was really helpful and kind with knowing I was pregnant so I couldnt carry anything. They made sure they left nothing to where I wouldnt have access or where I would need to move a box to gain access. Would recommend these two to everyone wanting a good delivery service, can’t thank them enough for their lovely service☺️

Two Delivery Drivers, Daniel and Adil, Quick, polite and professional, let me know what time they were arriving, and arrived 5 mins early, placed bed down where I wanted and left, brilliant

Delivery from Daniel and Adil, kept up to date and was on time on the day of delivery. Very polite

The bed was originally ment come Friday i told them I needed a later slot as I work the lady on the phone said I’ll try next time and put the phone down I received the next delivery date yet again in the morning luckily I got the time of work the bed was delivered they bashed and scrapped every wall in the house possible when I unwrapped the packaging all the bed was smashed now I have to wait 48 hours for a response and now have to deal with no bed until this is resolved I wish I never bought this now looking at all the bad reviews I don’t understand why dfs is still using this company and won’t be buying from them again because of this