Joe and Samantha made the whole conveyancing process straightforward and smooth. They always responded to me by email on the same or next day and were very patient with all my questions! Thank you so much - I would definitely recommend your services to others and use you again.

Great service from Aruj, Lois and Claudia! very happy with the service, they're very quick with replies whether it be via email or phone call, I'm more than impressed with Lois who took over my file once Aruj left the company and got the sale of my property over the line within 3 weeks of receiving my file, they're all very responsive and I'm more than happy with the process, I've read some of the bad reviews and I cant believe they're about the same company ? I've now used Bespoke again for my new purchase and timeframe has been going brilliantly so far, many thanks to you all at Bespoke who assisted with the sale of my home, thank you. Gavin

STAY CLEAR OF THIS BACK STREET SWEAT OFFICE OF CONVEYANCING NON SERVICE . You never can get hold of anyone and it went on and on sending in the same emails over and over . You can never get hold of anyone to deal with the problems. Hannah was always unavailable to speak to even that her understaff try to get her to call me . They require you to sign lots of stuff to get more money out of you . They caused the sale to fail from the buyers waiting ,waiting .My estate agent could not believe their practice . THEY NEED TO BE CLOSED DOWN .

Wouldn’t touch them with a barge pole!. What should have been a quick “no chain” sale ended up taking 5 months. Never answered their emails or calls and changed case handlers 3 times without handing over to anyone else and never communicated that they were leaving. TERRIBLE SERVICE .

This is the 3rd time that I have used Joe and Samantha to help with the legalities of selling our home and purchasing a new one. Their emails and updates were prompt and when I needed to arrange a call to discuss queries, they were available. I would not hesitate to use Joe and Samantha again. Thanks for everything you’ve done for us and hopefully I won’t be moving again soon but if I do, I’ll be sure to get in touch. Don’t be put off by the mixed reviews - ask for Joe to be your conveyancer and you won’t be disappointed.

Both my daughter and I used this conveyancer to sell my house to my daughter. Worst decision ever. It took 8 months. Paperwork had to be resent 3 times due to incompetence on their part, which we now know is something that has happened to others. Three different solicitors left the company during the sale, which says a lot. And to topit off it cost double what they quoted originally, for both of us. My advice is avoid at all cost. Absolute disgrace they are allowed to treat customers like that. All the complaints we have are not un common for other clients, read the reviews properly.

Mostly quick and efficient replies to emails etc. But I had 3 different case handlers and was not told about this. It was only when I was not getting any replies that I found this out by calling the main phone number. The last solicitor Chloe was wonderful. Also just watch the 'add on' fees to your quote . The base quote is always very competitive but once you add on for the most basic things it becomes less so. I would have no hesitation in using again.

We took a chance on bespoke after reading a few online reviews. They were competitively priced, but with conveyancing there are always extra unseen costs involved. Lilian's service was exemplary. Quick to respond to mails and very efficient. Very happy with the service.

We went with Bespoke Law Services for the re mortgage of our house, Lois & Claudia dealt with us and we have been very impressed with the service. The communication and efficiency have been outstanding and we would definitely recommend/ use them again. Thanks so much!

The worst experience, would not recommend. We are selling our property and our buyer uses this firm. They spent weeks delaying their responses, repeated enquiries that had been previously answered, failed to read the information provided to them. If you have a deadline for completion I would not use this firm, we are now 2 months over our deadline, given our transaction was a cash purchase with no chain, it should not take this long. Horrendous service and time wasting.

This is the second time we have used Bespoke Law Services for conveyancing and both times the experience was very good. They are extremely thorough, good at replying quickly and answered all my questions as best they could. Seemed to be much much better than other parties solicitors involved in the chain. Would highly recommend.

Shouldn’t even give one star. My friend has been through a horrendous divorce and needed to sell her house as a result. She found her dream property to move to but her buyers have used this dogs body of a ‘solicitors’ I don’t even know if they are qualified. They started the process back in March and have been lied to over and over and over again or just purely ignored. My friend has children at School who are so unsettled with their parents splitting up they wanted to be moved in over the summer to settle before school started again. Looking like no chance of that. The upward chain are a retired couple who are now sleeping on a mattress on the floor because it’s taken so long and now they are being ignored again no answering phone calls or emails, passed to different people to take on different files. My friend is having no choice but to potentially pull out and start all over again finding different buyers. Such a stressful situation anyway compounded by pure incompetency by this company. I don’t even know what they get out of behaving like this but losing a sale definitely if not exchanged by tomorrow and throwing at least 4 Families in the chain into Stress again. AVOID. Other reviews with good are definitely made up.

I am very disappointed with the service we have received so far from bespoke, especially as we chose them based on reviews from this site. We are cash buyers buying a vacant house - it's been 3 months and we have not exchanged contracts - no communication from them - very disappointing.

Good value-for-money conveyancers. Fast email responses. The odd detail overlooked whilst processing paperwork/billing, but was quickly put right upon my asking. They have a useful £45+VAT legal fees insurance option per each conveyancing, which I recommend if there is a chance the other party could pull out. A word of advice (that should be as standard from estate agents and even solicitors): as a seller, don't start your chargeable conveyancing process until the buyer has sent a surveyor around ie shown proper commitment. Also, if your buyer offers to exchange and complete on same day, be aware that option will also be chargeable at the seller's end too (Bespoke £225+VAT), but may well be worth the money to speed up the transaction by a week or two.

We had an online quote which was competitive, following a telephone call with Kai, who talked through all the details he confirmed the exact price for the work we needed. I called back the next day after reading some of the bad reviews, he again completely put my mind at rest that they would give a good service and the price quoted would be the final amount we will pay. Kai was very helpful and polite, we are happy that we have chosen this company. I will update once the process has been completed.

Great service delivered by Joe Hadden and team during my flat sale. Some last minute failed sales but finally able to get completed with complex issues a rising with absent freeholder. Highly recommend and will use again in the future. Thanks Paul

A relatively simple conveyancing, from our point of view, turned into a more lengthy and complicated affair involving leases, etc. Joe Hadden handled the process in a very competent and professional manner. We were kept informed of the progress and were also advised on when we could be proactive in 'chasing up' matters, which certainly saved time and money. Some 'hidden' charges on the final bill, but apparently not unusual with conveyancing quotations. Very happy with the service and would certainly use Bespoke again.

As first-time buyers we recently had Chloe MacFarlane as our conveyancor, and couldn't be happier with the experience. Chloe was incredibly patient with all our questions and reassured us every step of the way. She responded to emails faster than I've ever seen and was always happy to help. Perhaps most importantly, there were no hidden costs or surprises at the end, and any fee we were unsure of at the beginning was promptly clarified. I highly recommend Chloe for her professionalism and outstanding service. We have already recommended her to 3 of our friends. We will be back in touch next time we move! Thanks

Joe Hadden was great. Very responsive to emails and was great during a tricky time where the seller was threatening to pull out. The additions do add up so my completion cost was over double my original quote, but this is all made clear to you before signing up, so can't really complain there.

Make sure you pick the right conveyancer. I was a first time home buyer. I started with Claire, who made the process very stressful. Emails were missed, correspondence wasn't forwarded, and documents weren't checked. It was very hard to get through to her on the phone, the sellers were complaining the process was taking too long, and I ended up having to double check every response to the enquiries. Only when I complained and switched conveyancer after two and a half months I found out that many of the documents I had sent hadn't been checked and several of them needed changing. My new conveyancer, Joe, was a delight. Speedy responses, clear communication, and attention to detail - what everyone should expect from a conveyancer. I cannot say this enough - ask to switch if you are not happy.