They request you to sign up with your bank account before you download the letter.

Robert was very helpful, pleasant, and professional.

The automated phone tree. I entered my phone number, and it couldn't be found.

The customer service gentleman was attentive to my initial concerns, knowledgebly explained how the service would be useful throughout my job search and understood my current situation as to make their services available to me, given my circumstances. For this, I am truly grateful!

I am very pleased with the service I received. The person was very helpful, efficient, patient, and professional!

Nicole is wonderful. I really had such a hard time paying my subscription and after 7 more call I was going to cancel. She has went over and beyond. She calmed me right down. Give her a raise

I pleasantly enjoyed the experience of setting up my own profile and cover letter. I think it makes a more professional execution when one is presented with a candidates resume, and gives a personal look into the new hire the company is seeking. I Love it so far. The Customer Service was also professional and informative.

The Rep listened to my concerns and fixed the issue.

You were kind, understanding and professional. You taught me about the benefits of your services and how to use them. I felt like I was really talking to a person who was listening to me and not to someone just reading off a script. Thank you!

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Your representative, Santos, was amazing! Thank you so much for your expedited response, knowledge and excellent customer service skills! Totally recommend!! 5 STARS all the way!!

Rick, very helpful in assisting me and the product of cover letter presentation is impeccable and simple to utilize.

I really like the ease of use. The system is very efficient as well

Auto filling the forms with the correct and accurate information.

The agent was very helpful.

I think it’s disgusting you charge people for this when they’re short on cash to begin with, that’s why they’re looking for a job!!!!!!! If I had a pc I would not have used your service!!!!!

The customer service was very efficient.

It was extremely easy to use the program. I kept it for several months as I applied for different jobs. I used it for every single job. I applied for it worked very well. I would highly recommend.

Great customer service!

I spoke with Robert today. He went above and beyond for me! He provided exceptional service and really paid attention to my needs. I felt valued and well taken care of throughout the entire process. Highly recommend.