Randall was excellent Randi answered all my questios, fixed my resume and went far and beyond. Great personality. Randi should be a manager soon. I am very glad that this company has such a great employee in customer service

I was greeted by Marcos (badge #7126) and from the moment he started talking, his attitude was extremely professional, positive, friendly and helpful towards my needs regarding my call. His willingness to help me out and solve my issue was amazing, time efficient and very professional. He wasn't trying to rush me to finish my call, and this is very much appreciated. Marcos is in the right field as a Customer Service Rep for 'My Perfect Cover Letter', having people like Marcos makes a huge positive difference when you have questions about a charge or a complaint about your account. Thank you so much Marcos for making this call a wonderful, friendly and very positive experience!

Caesar was extremely helpful and courteous. Thank you.

Very nice man and easy to talk to .

Jefferson was very helpful.

MyCoverletter is amazing! Very easy to use and navigate making it easy and fast to get that perfect resume and cover letter. Thank you I landed a great job thanks you MyCoverLetter! And thanks to Gilbert for his professional assistance!

Kept charging me despite calling to cxl. The last time I spoke to someone about not wanting to keep my “membership” (which I never used). Dude on the phone kept trying to sell me on more of their crappy service. It is a waste of time and money.

Very helpful in updating one's resume.

Very helpful in hob search. Jyl . Just

Hi I was told I’d be receiving a refund for my last bill of 34.95 and continue on with a 4.95 plan. However not surprisingly I have received the new bill with no refund

I didn’t know this just wasn’t a cover letter/resume page. They have a lot of good benefits that it’s worth to pay. The costumer service was amazing. I recommend it!

Great tool to manage and update your resume. It’s easy and excellent user friendly site

You all created a very professional cover letter that I believe assisted me in landing a job. Thanks so much! Best, Olga

I called to cancel my subscription, but Leslie was the customer representative that came on the line. That was a blessing! She helped me in the most professional way to understand how having a membership with Perfect Cover Letter will continue to be an asset even after I got the job! A professional like Leslie is a real asset to any company because she helps you to see how both features and benefits fit perfectly with what you are trying to accomplish in your job search and career. Please give that woman a big raise! God bless you Leslie!!!

Steven was AWESOME!! You all should be thrilled to have him as an employee. He made it more than just a business call he was personal and kind to me! He made my day im thankful he helped me. BTW I called in to cancel, but Steven went the extra mile and got me a discounted rate on my plan! Im thankful im still a member. All because of Steven, you rock!

Since I just graduated from college this service helped a lot

Very friendly, and helpful customer service!

Using your Cover Letters was helpful with ssooo many choices.

Found thru Google when I was in a panic to submit an application. Very easy to use. Very impressed by the quality and flexibility

The customer support team helped me tremendously and was very useful. Although I cancelled my subscription I would definitely recommend them for your resume or cover letter. While i had the service it was a great aid for getting the job I applied for. The support team also helped me with a refund and cancelation that was supper easy!