Joshua was very helpful. He was able to move my billing date and get the $23 charge credited back to me. He also mentioned to me to make sure to call back on May 1st if I want to cancel. I would say as an opportunity for him is to pay attention to what the customer is saying in the call. Early in the call I gave my full name but said I go by my middle name, Shawn. It wasn't a big deal, but he continued to call me Gary throughout the call. A great way to make sure your customers are listening to you is to really listen and hear what they are saying, and details are important. I worked over the phones for 20+ years. I found when you pay attention to those little things, it will go a long way with your customers, because it lets them know that you really care. However, thanks again for the help. I appreciate Joshua's hard work.

Customer service representative Jackie was excellent. My Perfect Cover Letter program was also extremely helpful in generating an excellent cover letter for me.

He was super helpful and friendly and understanding! He had super good customer service.

Joshua was very helpful, and patient with me. He was also informative.

This service was extremely helpful! I hadn't done a cover letter or resume in decades. When my son needed a cover letter for his first job application, I was stumped. MyPerfectCoverLetter saved the day! It provided a path to navigate that was foolproof. It had plenty of choices of fonts, formats, styles for you to choose from. The service was affordable and had flexible options. The customer service was impeccable, courteous, knowledgeable, helpful, and very friendly. Thank you so much for your patience!! I plan on using this service later on in my son's college pursuits. I want to promote MyPerfectCoverLetter to my friends and family. It was lifesaving!! Wish I had this when I was job searching.

I love this site and got a job with your help! I spoke to Jackie who was able to give me a discount because I’m a senior citizen! She was wonderful to feel with! Very knowledgeable and no pressure. She is truly an asset to your company! Thank you Donna

Absolutely love it. My new resume caught the eye of many recuiters and I received an offer.

Great customer service from Daniel!

This is really a great service but I don’t need it that’s why I am canceling it but the customer service associate named maybe Tashana is really good. Her way of understanding and solving the problem is great.

Shawn helped me quickly and effectively when I purchased the wrong subscription and was very knowledgeable about what I should expect the process to be like. Amazing customer service.

Wilbert's customer service was beyond excellent. MyPerfectCoverLetter serves its purpose of landing me an interview.

He was so helpful and thorough! Explain how jobs work and made me stay!

Fast and easy to add a cover letter,Great templates,I just did the trial.All was good.

I was having a problem trying to cancel my account because I could not find your company info I though it was a scam but when I found your information your customer service specialist whose name is Jackie she was amazing and she gave me the piece of mind I needed and because of her making me feel comfortable I did not cancel my account I am hopping all of your specialist has the attitude and drive she has about helping customers.

This service was very helpful to me especially cause I'm not much of a writer. My cover letter was excellent! Thank you.They also help with writing your resume.

Best customer service ever ! The agent who helped me for over 2 hours was very helpful and patient. Easy to access job aides and helpful hints !

Just needed a cover letter for a promotion. Tried a bit of a upsell but hey that's the job. Great personality.

Customer service rep was very friendly and informative. He offered me a deal on the cover letter service

Gabriel was very helpful and professional. I really like this site.

It is a Great service and they did an Excellent job of writing a Professional Cover Letter. Top Notch service as well, and I would recommend their services to anyone.