Have used Bagbee a couple of times. Customer service is excellent. You know exactly where your bags are and get photos. Drivers are friendly and professional. Process to book is easy and you get driver tracking so you know exactly when they will turn up. I would not hesitate to use the service again as the hassle it removes at Keflavik airport is more than worth the cost.

we used bagbee for our bike trip in iceland. the itinerary was tricky, involving shipping our bike on domestic flights and sending our bags back to Reykjavik. Bagbee was totally on top of it and were always in communication. highly recommended

BagBee was the perfect solution when we disembarked our cruise ship in Reykjavik. Our flight was not until later in the evening and we wanted to spend the day sightseeing without dragging our luggage around. They were easy to book and answered my questions right away. They sent me emails to confirm the pickup and also gave me an hour window so we knew when we would expect to meet the van. The driver called me upon arrival at the port and met us in the parking lot. He took our luggage and confirmed our flights and attached tags. We said good bye to our suitcases. We got an email later in the day when our luggage arrived at the airport. It also included a picture to confirm it. We didn't see our bags until we arrived back in New York. With all that said, the experience with BagBee was great and it made for a pleasant trip.

We used this service on our August trip to Iceland and this service is WONDERFUL! They picked our bags up at our hotel on time in Reykjavik as promised. They texted us that they were on their way and arrived promptly. The courteous driver scanned our boarding passes, checked our passports, weighed our luggage and issued us the airline luggage check receipts. They tagged our bags also with big yellow BagBee labels. They sent us photos of our bags as they were checked in at the airport. This freed us up to enjoy our last day without being encumbered with luggage to drag around and made navigating the airport KEF really easy especially since one of us has a limiting back issue! Our bags were among the first off the plane at our final destination in New York. We loved this service so much we recommended it to an Iceland travel site on Facebook.

I was in Iceland for a bike race and afterwards I dropped my large, bulky bike bag with Bagbee so I didn’t have to haul it around. Next time I saw it was when I picked it up at the airport in the US. Everything worked perfectly. Highly recommend.

Couldn't have been easier- went to Iceland with this already booked, had never really used a service such as this so didn't have a good idea what to expect. I came to Iceland for a bike race and had my large/annoying to transport bike bag stored at a local facility in Reykjavik. Bagbee was able to pick up the bag and check it into my flight without me ever having to touch it or do a thing, and texted me a photo of the bag getting loaded onto the conveyor belt which was a super thoughtful step for my peace of mind!

Bagbee saved our last day of vacation! We were traveling with a family of 8 and were disembarking from our cruise ship in the am with a late afternoon flight- we arranged bagbee for our group via the online portal. Our bagbee rep arrived at our cruise terminal on time and the process was so easy- he checked our bags into our flight and tagged them right there and off we went to enjoy the day. It was so nice to bypass the check in line at the airport and head straight to security- Bagbee is an awesome service- and very reasonably priced! Thanks Bagbee!! Also- I had a question when booking and sent an email inquiry which was immediately answered. This is a great company with superior customer service! Use them!!

on time, excellent service, no stress

Good service… They were flexible with timing that fit our needs and came on time.

Mr. Runar Arnason was of great help in securing the bags at the Keflavik Airport and check-in on the day of Travel, taking away need of dropping and picking heavy luggage's. He is wonderful person and always reachable.

Mig langar að segja hversu ánægður ég er með þjónustuna sem ég fékk hjá ykkur. Frá fyrstu samskiptum til loka var allt upp á 100% og ég get ekki verið ánægðari. Starfsfólkið ykkar var einstaklega vingjarnlegt og hjálpsamt. Þjónustan var bæði fagleg og skilvirk, sem gerði alla upplifunina mjög jákvæða. Ég vil sérstaklega þakka fyrir hve vel var farið með mín mál og hversu vel allt var útskýrt fyrir mér. Einnig var ég mjög ánægður með að tímasetningin stóðst alveg, sem gerði alla skipulagningu miklu auðveldari fyrir mig. Ég mun hiklaust mæla með ykkur við vini og vandamenn, og ég hlakka til að nýta mér þjónustuna ykkar aftur í framtíðinni.

Öll þjónusta til fyrirmyndar , bílstjórarnir geggjað hressir alltaf , hef notað þessa þjónustu mikið og mun halda áfram að nota . Takk fyrir ykkur 😊

Using this service was a great idea! I was travelling to US and had a really big and heavy bag with me. I don´t have a car and live far from BSÍ bus terminal. So instead of carrying the 20 kg bag ( I am a quite petite lady) and paying for taxi to get to the bus terminal I decided to order BagBee. They arrived exactrly at the booked time, scanned my boarding pass and took my bag in no time. And of course sent me the photo of my bag at the checking terminal at Keflavik. So no stress, traveled light to the airport, went directly to the security check. So convinient. I recommend it to all my friends, especially those who travel with kids - and have several suitcases to carry.

excellent service ...everything on time. will do it again for sure.

Enabled us to visit a museum, eat, and enjoy Iceland without carrying around our luggage. Highly recommend, professional, kind, easy, wish BagBee was available outside of Iceland :)

Everything was perfect until I had to wait almost to the end for my bags.

Bagbee did exactly what it promised snd more. I missed the booking window. But their employee Valgier went above and beyond with phone calls and e-mails to get our bags shipped the next day. Amazing.

Fantastic.

Amazing service, everything went well, can not recommend highly enough.

Showed up on time, very helpful and friendly driver, and the bags showed up when our flight arrived. The pictures of checked bags were appreciated. Great service! Use these guys!!!