Fantastic service getting my new car! Shane and Elliot were amazing! Got my car nice and quick! Would definitely recommend!

Rachel was fantastic…a real pro ! Perfection personified

Brilliant service . Would definitely recommend Nathaniel’s to everyone . Our salesman was lovely .

friendly and helpful the guy was very knowledgeable it was very quick

Very helpful staff, very friendly and supportive, wanted to say a massive thank you to Dan Blake who was a massive help all through the sale. Thank you.

The buying of a car was Seamless Matt very helpful and everything was sorted in a week from going in for a test drive. Correspondence is excellent. Advised of everything through text messaging and kept up to date at all times.

I went to view/test drive a car on Saturday 29th June in the Swansea showroom. Mark was incredibly helpful and I decided to go ahead with the purchase and Mark helped set up the finance. As I live in Caerphilly and the car I was trading in no longer had an MOT Mark said it would be no problem at all to pick up the new car and trade in the old car at the Cardiff branch (much closer to home) on Saturday 6th July. Mark phoned on Tuesday and confirmed this would still be ok to go ahead. Then, on Friday, I get a phone call from Mark to inform that although I can drop the old car at Cardiff branch, I wouldn't be able to pick up the new car from there, I'll have to drive all the way to the Swansea branch to collect. Desperate for my new car, I say this isn't a problem and I'll work this out. Saturday morning I drop the old car to the Cardiff branch who were very nice, but then get told "it would have been much easier for you to pick the new car up from here too". I advise that I was told that wasn't possible from the Swansea branch and the reply is "yeah that's possible, why did they tell you it wasn't?" At this point it's too late and off we go to Swansea to collect the new car. When we arrive, Brandon does the hand over but doesn't seem to have anything ready. I'm told Mark has my folder with all the documents. The spare key isn't even at the showroom and they say I can pop back to pick it up when it arrives from the Bridgend showroom. I tell them I don't live locally and I'm told it will be posted. There may also be other paperwork I need to sign, but Brandon isn't sure and if there is anything, I can "probably sign it digitally when Mark is back in on Monday". I'm handed the keys and basically told I can go. Then as I leave I ask why the Cardiff branch told me it was possible to pick the car up from them and I'm told again no it's not possible because they're separate entities (but it's ok for me to drop my car there and for another branch again to have the spare key) and that the Cardiff branch should not have told me it was possible as it's absolutely not. Then Brandon said "well I've only done it like that once in the past as a favour", which again proves it was possible. Overall it felt like as soon as they had the car sold the customer service went out the window and they didn't want to help me. Not only did I take time away from a very busy Saturday, I also spent money on fuel driving around South Wales when ultimately I didn't need to. This was not a great experience and it makes me reluctant to use Nataniel Cars again in future. At the start everyone seemed very helpful but the disorganisation has left me feeling disappointed.

Great quick service thoura hand over 👍

Definitely the best experience I’ve had when buying a car…customer service was A+ class. They gave me the best deal straight away no haggling, in fact it was the best deal in the South West from MG! A special thanks to Julian, Dean & Colin who made the whole experience a positive one, in fact everyone there was pleasant and cheerful…well done Nathaniel’s & Bridgend MG!

Excellent experience when choosing a car. Friendly, helpful and not ‘pushy’ salesman, who run through everything with us smoothly. Overall a great, straightforward deal. Would highly recommend Nathaniel Car Sales.

Great service. Very knowledgeable team. Made me feel very confident buying my new car that I am delighted with. Thank you

Pleasant and informative staff. Transaction completed without a hitch. Car was ready for collection on time and guidance given on operation and dashboard. Reassurance given that we could contact them if we had any queries/problems moving forward.

Sales men were informative about the cars we looked at but not pushy allowing space to talk and think on your own

I had the nicest person Shane who guided me through all the process. Customer service was second to none. Car was ready on time. And I would like to say a big massive thank you to the company would recommend you to all my friends. Thank you

Ive just bought a MG ZS, i absolutely love the car. I have also bought a car previously, from this company. The company is brilliant, it was a very smooth process. All staff members are friendly. Matthew who sold me the car, was most helpful, he was very good, very friendly.

My involvement over the weeks have been very helpful and supportive.With a good outcome and the purchase of my new car. Well done to all the staff involved.With thanks to Gywn who has been with me all the way. THANK YOU.

The experience of buying my new dream car was so easy and plain sailing. Terry was kind, considerate and incredibly professional and showed great expertise in his area of work. He made sure I had everything required and never appeared pushy in the sale. As soon as I saw the car and took it for a test drive, I was sold and love it.

Was left alone to make choice. Transaction and ordering was simple. Was disappointed car was not ready for me at agreed pick up time but half an hr later all sorted. Probably could have done with a longer lesson the functions but am working them out

Shane to be honest and Damien they work so well as a team and when you buy a new car it’s nice to meet people you can get on with

Shane from the Cardiff branch was fantastic. He was so helpful and went above and beyond to help me get the right car. He’s a credit to your team.