
Rachel Borg
Malta | 13 December 2024Great service cannot fault them. Dan was great when helping me choose a car. Second hand car with not a single scratch on it, everything still working fine with all lights working, engine working fine, very clean car. Thank you so much!

Steve Thomas
United Kingdom | 13 December 2024Everybody was extremely helpful. A no pressure experience that made buying a car a pleasure.We had a test drive in the MG Trophy followed by helpful information on the car by Matthew.

Col
United Kingdom | 13 December 2024Helpful and honest also not selling interested in selling you some thing you did not want.

Steve
United Kingdom | 13 December 2024Absolute quality from start to finish. Julian - thank you so much!

LEVANS
United Kingdom | 12 December 2024Dean and the team were extremely helpful and knew the car inside out which was extremely reassuring. Only too happy to recommend Nathaniel Car Sales.

Diane P
United Kingdom | 12 December 2024Made the process of part exchange and purchase of new hybrid very smooth helpful and informative Thank you

Scott Smith
United Kingdom | 11 December 2024Very nice team and very helpful

Mr Steven
United Kingdom | 10 December 2024Everybody was extremely helpful. A no pressure experience that made buying a car a pleasure. An excellent test drive followed by a very helpful discussion and fact finder. The customer appears to be of the utmost importance to this company. Matthew insured we were catered for in all aspects of the purchasing process

Ade Russell
United Kingdom | 10 December 2024Fantastic service from Dean and the team, smooth and quick process and we’re thoroughly enjoying the new car, Thank you.

Geraint Evans
United Kingdom | 10 December 2024Excellent service from Nathaniel cars.

Karen Dawson
United Kingdom | 10 December 2024Salesman was very good. Not pushy like some places and he and knew his stuff. Very happy to deal with the garage and will be a return customer should we chose another MG. Thank you for your customer service Damien.

Lesley Fuller
United Kingdom | 10 December 2024Christian was helpful, friendly and understanding of my needs and financial requirements. He took time to run through several options and I felt that he gave me the time to weigh up things before making a decision.

Llewellyn, Ceri
United Kingdom | 09 December 2024Sam was fab with every thing thank you

Sandra Mason
United Kingdom | 09 December 2024Outstanding service delighted with my new car.

Jeremy
United Kingdom | 08 December 2024Helpful sales team and very impressed with the prompt engagement when purchasing a car…..MG’s are without a doubt a quality car

James
United Kingdom | 08 December 2024Buyer beware! Dangerously poor quality components. Further to my previous review cataloguing a series of faults born of the inferior quality Chinese components and engineering, (cruise control seizing whilst on, multimedia screen freezing rendering temperature controls inoperable, window and door mirror controls becoming inoperable in the heat) - somehow the situation has actually become worse. Our MG HS Exclusive recently went in for its 2 year service having covered a mere 12,000 miles, for me to be told the rear brake discs were “severely corroded” and the pads 95% worn. For pads to wear to this level after 12,000 in such a vehicle would be unusual, but for discs to deteriorate to this degree is unheard of. The service staff insisted there was no defect, and I trust their honesty and expertise, but that leads to the more worrying conclusion that it is simply down to the appalling quality of components used. When I asked the member of staff if this was the case, he diplomatically replied “it’s the way they’re made”, confirming my suspicion. This level of wear and corrosion could have led to a catastrophic loss of braking. What’s worse is that they’ve sent me away with the car, telling me that it would pass an MOT, and effectively shrugged their shoulders and when I tried to record a complaint told me I can raise it with MG (rather than Nathaniel, who sold me the car and service it) if I have an issue with the quality. So they’ve left me with a family car that is plainly unsafe to drive after coming out of their garage and a near £500 to rectify a problem caused by MG’s use of the cheapest possible and clearly insufficient quality components. Upon making a complaint in writing, which they’ve yet to acknowledge, they explained that this rapid deterioration in the pads and discs is due to the car being kept outside overnight in the cold and damp, so the brakes cannot clean the surface corrosion that builds up. This abject nonsense doesn’t explain the fact that the front pads and discs are pretty much as new, or that every other car kept outside doesn’t see its brakes deteriorate anywhere near this quickly. Please don’t make the same mistake we did in falling for the seemingly great value and slick presentation and interior. They are selling a product that they know is of grossly inferior quality. I’d like nothing more than to put this disastrous ownership experience behind us and sell the car back, but can’t give as it’s dropped so precipitously in value. Their sales chap suggested I sell it on Facebook! Says it all really. To be fair, as a sales platform Facebook would probably be commensurate with the quality of the vehicle. MG previously replied saying the issues had been looked at and resolved. What they mean by that is that they were unable to detect a fault (it’s difficult to detect cruise control failings in a garage) so just gave it back to me to wait for this safety-critical fault to reoccur. Again, the staff are friendly and polite and this review does not reflect on them personally, but they are hamstrung by the poor quality of product. Please don’t be fooled. You’ll regret it. The positive reviews on here appear to have been made at the point of purchase before the inferior quality of the components have manifested in dangerous faults. I think potential buyers ought to know what they’re letting themselves in for in the long-run.

Amy
United Kingdom | 08 December 2024Very nice team of people made us feel welcome

Allison Jones
United Kingdom | 08 December 2024Helpful smooth and overall fantastic service

Paul
United Kingdom | 08 December 2024This was my second purchase from Nathaniel Cars on both occasions the service I received was second to none I would highly recommend using this company for a new or used vehicle very professional service from start to finish

Michael Gifford
United Kingdom | 07 December 2024Excellent customer service