I ordered my gift cards on September 9, 2024. I never received them. I emailed customer support twice and never got a response. I still have not received my gift cards. This is highly upsetting. I feel like my money was stolen. If I could give zero stars I would.

You should included a range between $25 and $50. F.e. 30 or 40.

Recipient is telling me they never received the Visa gift card. Email is correct. Can you tell me if it has been sent virtually? It's been 48 hours. 12577093

Our son in law didnt received the sms gift card. I emailed GiftCards.com and am still waiting for a resolution. Seems to be taking much longer than it should.

It was so easy to find the gift card I wanted and the amount I wanted to pay. The whole process was effortless and efficient. I will definitely be purchasing again.

The gift card won’t work, but the money got pulled from my account to pay for it. When I tried using the chat option, I wasn’t getting responses & I have emailed company and still nothing has been resolved

The electronic gift has not been delivered to the recipient. It was supposed to be a surprise birthday gift. I did not get what I paid for.

I ordered gift cards this morning (two for $100 each) for Airbnb. I checked my email as it was the method of choice to receive my e-gift certificates however I received an email from Giftcards.com stating a Risk Rejection due to FRAUD!!!! Another email indicated due to cardholder protection, they are unable to see why order couldn’t be processed! Therefore my order was canceled! This is ridiculous and I would never use this service again! No explanation on what they considered fraud or anything! Just canceled because they can. Then I have to go through the process to be refunded.

Received a confirmation when I placed my order. Later that day, I received an email stating "rejected" with no explanation. I submitted a ticket to customer service and received the automated acknowledgement. It's been a week and no follow up. I don't know what is happening.

The gift cards were easy to order and arrived very quickly.

I haven't received it yet.

They do not let you know if / when they send the virtual card. You will receive an email that confirms your purchase-ONLY. It’s strange not to receive notice that the card has been electronically delivered. I tried finding out thru their customer Svc & all that resulted in was that they resent the card (@11:30pm).

Super quick and easy. I send them often to my daughter in another state. Love the instant delivery. I’ve used gift cards.com multiple times and have never had an issue.

I ordered a gift card that was never delivered to the recipient and w I’m out $100. I received an email only asking how you did- no order number.

Need my money back

Awful experience; way more difficult than it needed to be. I had to place my order THREE times, because it kept getting cancelled. Never could get anyone on the phone or in the chat to explain/help. I was ordering multiple cards, and I don't know if that was the problem or what - I never found out. I ended up having to place separate orders for all 8 cards. I will NOT be using giftcards.com again. Just waiting now for the third cancellation email. That will be the last straw. ETA: 6 of the 8 cards bounced back a third time. I gave up.

36 hours later still no gift card sent. Your Website has no record of my order and very difficult to contact you

The gift card was supposed to be instant. The gift card has not been received by the recipient. It was purchased on 9-12-2024 and as of 9-14-2024 the gift has not been received. I've called the customer service number three times and I'm transferred to customer support for giftcards.com and put back in the queue. This has happened three times with long hold times and still no resolution.

My gift card was blocked and the company ignored my email

NEVER RECEIVED THE GIFT CARD AND KEEP GETTING THE RUNAROUND FROM STAFF AT GIFT CARDS.COM WON'T BE ORDERING FROM YOU EVER AGAIN... NOW I LOST MY MONEY AND I'M A 71-YEAR-OLD SENIOR WITH CANCER ON A FIXED INCOME