Agent was very helpful

We were lucky to have Jerry help us with booking our cruise he was fabulous

Michael Cooper of Jetline was excellent. He provided a very efficient and friendly service - and came up with some excellent suggestions.

We have travelled with them several times and have always found this company very efficient.

The booking experience with Keith what’s so easy, and Keith was very helpful in arranging different flights for us to recommend this company to anybody.

This is the 1st time I have used this site and also the 1st cruise I have booked. Carl was brilliant he went through everything he explained what paperwork was needed and was just super helpful and friendly.

Efficient and prompt booking experience

We had a very good trip to Alaska and Canada in July this year with you, and Keith was very good when we booked this cruise.

After making my initial holiday inquiry, they followed this up by return calls but didn't over badger us to commit. Sometimes their foreign staff were a little hard to understand. This is the second time I've used the Jetline company, the first was very good. They have now confirmed everything by phone call and email

Easy process - excellent value

My wife and I have used Jetline Cruise a number of times and while there have been one or two issues in the past we have consistently found them to be the best for value for money. Having just returned on 24 October 2023 from a Lake Garda stay followed by a cruise sailing out of Ravenna we have to say that this time the company really excelled itself. It was Jetline which choose our hotels in Lake Garda, Venice and Barcelona. All three were excellent and of the highest standard. Together our stays in each contributed to us having a very special and memorable holiday. Thank you Jetline.

Excellent communication predepartue for a cruise newbie. Quick replies and friendly service. If the cruise is this good in for a treat

Excellent service as usual from Carl at jetline cruises . Always gets me a super deal with everything I require. Thankyou

Very friendly informative and helpful staff. Booking process clear and feel confident will have great assistance, should I have any furrher queries or questions about my booking.

I initially

Competitive offer, easy to get through to Reservations. Helpful adviser, who took the time to check out various options in terms of flights and hotels pre and post cruise. Bookings made quickly and full amount paid. Issues and queries regarding Jetline changing one of the hotels not handled quickly and it took three phone cslls to get a clear explanation as to why I was not going to be compensated for the change from a 5 star to a 4 star hotel. Think this issue could have been resolved more quickly. Customer Service staff helpful regarding mistake with passport number rectified immediately and sorted a discount offered by NCL, as a returning customer. Overall, so far I find the service satisfactory.

Second cruise booked with jetliner in 2 months! Efficient and well priced!

Carl was absolutely amazing he explained everything in fine detail and was so helpful nothing was too much for him it all worked out brilliantly

The agent was helpful without being pushy. All information requested was provided quickly and emailed to us after discussion- only critism is we were not informed about limited availability for price quoted so this went up as we had not booked immediately

One star is too much but there was no other option. Stranded in Canada by a missed connection their 24 hour emergency line was answered but no assistance was offered. Next time I tried to ring after 35 attempts I gave up. They have NO customer service and since our return, many £k out of pocket, their attitude is 'not our problem, go to your insurers'. Some expert company! We spent over £32k and were taken for a ride (not the one we paid for). Don't waste your money with them, you'd be better off getting your 10 year old to arrange your holiday. Edit. 2039297/8/9 were our booking numbers. Please refer to the email I sent on the 19th of October for fuller details.