Patrick was knowledgeable and fixed the issue promptly.

The agent that has helping was helpful with setting up my smart TV with the internet. I am technically challenged lol. He was great. Thank you so much

We’ve used TengoInternet numerous times and their support help are always extremely friendly and solve the problem!

The customer service agent we had was wonderful, unfortunately the internet speed is terrible. We are a bit disappointed in that BCRV park charges $25/week for this service, and we are unable to get a good signal. We have used Tengointernet in other parks and didn’t have an issue and it was free. I’d love to add a photo, our download speed is 1.51mbps and upload .9mbps

For camp ground WiFi it’s excellent! So much better than the free WiFi service and it’s affordable with monthly prices. Customer service is excellent people to deal with.

Response to my concern was fine. Problem fixed. The paid internet service at Salmon Point, however, is abysmal. It is rare that I have been able to get in at all over the past 3 days we have been at the resort. Without a doubt the worst paid internet experience I can recall while at an RV resort.

I called the 24 hour phone service to get some assistance to connect to the Internet. Although I didn't buy a plan , I received very professional assistance from Heather that was doing her best to solve the issues I was experiencing on my devices. I would highly recommend this service because of their terrific customer service.

Michael was excellent & efficient. I appreciated his patience with my limited knowledge of technology and his guidance throughout the process.

Very nice and helpful service!

The tech who helped me was very competent, able to solve my issue immediately using language I understood.

We know that when we stay at a campground with Tengo internet, that we will have a good experience and this stay was no different. I had the opportunity to call customer service and as usual the technician was courteous, knowledgeable and got me going in short order. I couldn’t be happier with the service I received.

They have always been very courteous and work to get issues resolved. Most of the time they can get it solved. Currently, my RV Park is having a lot of issues so some of the things are beyond what they can do on the phone. I always appreciate your kind and courteous help and if they’re available any time.

Patrick was very courteous, helpful and knowledgeable about our problem. He had the issue resolved very quickly and without any fuss. Highly recommend.

The WiFi worked for only 2 days, after that sometime it worked but most of the time it didn’t. We could go outside our RV and could get reception. Text messaging only. We bought the $20 package /7 days…..not worth it.

The representative was very pleasant, patient & helpful. She worked with me to resolve the issue promptly.

Everyone was very patient.

The representative was very helpful! She knew how to fix things at every turn. Her help was very much appreciated!

Patient, professional, went above and beyond. Outstanding service compared to the general industry.

Patrick was very good with helping me. You should be glad to have him as an employee.

Alex, the IT rep who supported me (for both calls), was simply perfect. He was helpful, professional, and resolved my issues immediately.