Alexander Villarreal was incredibly professional, patient and kind with my husband and I in setting up our internet for the first time in our camper trailer. I highly recommend using this service and especially appreciate working with Alexander.

I was expecting bad service just past experiences. They were thoughtful and patient. Didn't even know what they needed but they walked me through it. Fast and Easy.

Lady was very snippy and rude asked one simple question about a case 🙄 I was just trying to figure out if the equipment had been ordered for my camp site since weather knocked it out

Agent was knowledgeable and was quick to get my two devices connected. Helpful and professional..

Service was prompt and communication was great. Outages happen but it was corrected within a reasonable time frame.

Was trying to connect other devices to the plan, it kept asking for the MAC address. Was having a difficult time finding that on my TV and on my RV smart hub. Was just told I need to get the MAC address and add them to the account. Finally figured it out after a while of searching. So far so good though after figuring out on my own how to set them up.

Tengo Internet will not connect with my smart TV. I have looked everywhere for help. I've spent hours trying to connect. Every other campground and wifi internet NO PROBLEM!

Couldn't get the Internet to work that we paid for in a camping ground whilst visiting Canada from Europe. After two days, I got a reply to my email stating that I had to call. Sadly, this was too late for me, and also because of my European phone I couldn't call them. I replied to the mail and was then ignored. $30 for nothing. Can't recommend of course. Signup email was bc@ the domain name you already have.

Timely wait time and effective trouble shooting.

Great customer service. I had a simple question and was told how to take care of my problem in a quick and caring manner.

russell was very helpful and got my wi-fi set up over the phone effortlessly! thank you :)

We couldn’t get the TV to connect to WIFI. The service specialist that helped us was so patient and helpful. He didn’t get frustrated with my lack of knowledge at all and worked with me until we got everything set up. Just in time for my husband to watch The Masters!

The customer service representative did very little to provide assistance. Luckily, I am somewhat familiar with technology. Otherwise, we would have been unsuccessful at connecting our Smart TVs. This system is antiquated and ridiculous. I have traveled all up and down the coast and have never had to go through this unnecessary process to watch TV!

Not user friendly at all. We are trying to connect a firestick at a campground. Customer service was useless. Never could get connected. I guess if a company makes it so difficult to use, they're going to keep the bad guys out too

Technician I spoke to was patient and informative. Answered all my questions. Was patient when I had trouble hearing him. 4 stars is due to disappointment with the service being provided by our RV park, not his service.

Very knowledgeable.

We could not get internet to work and it was taken care of immediately. The rep was kind and patient while we had to get info from the TV sets. Thank you so much.

Very professional, knowledgeable, quick support.

Patrick helped me with my internet and he was so nice and I am very pleased with the internet now. Thanks so much Patrick

This is probably more of a 4.5 star review, since we had occasional network issues, but overall we are satisfied. We will be using your services next year.(we are snowbirds)