Great service, fast delivery

The nappy lady gave great advice and I chose the nappy combination that they suggested and they were all half price or more. Delivery was quick. The products are exactly as described and great quality. I also enjoyed the zoom tutorial, really helpful. The only thing I would have liked would have been some care and use instructions to come with each type of nappy, just so that I had a reminder or how to use, wash and maintain the nappies. Thank you.

Quick delivery and great products. I really struggled to find top hat potties for elimination communication here in the UK, but very glad I found you!

The Nappy Lady is amazing. The recommendations and support are great, their company ethos is refreshing and their customer service is responsive and professional. The only reason I gave 4 stars is because something was missed off our order, but it was promptly dealt with and resolved very quickly. Definitely recommend them to anyone starting out with cloth nappies or needing support.

Great products and their customer service was brilliant. Thank you!

Excellent choice of reusable nappies and great descriptions and photos to help with decision making. Their personal auestionnaire and recommendations were also helpful. Prompt delivery in eco packaging. Great deals at reusable nappy week too! Will be shopping here again and again.

Excellent experience! I filled out the questionnaire to see which types of nappies would work best for us and was really pleased with the options suggested. We have started off with the night time nappies and are really impressed with how well they work. This first part of the transition to reusables has been really easy and we are excited to fully transition in the next few weeks

Great advice, selection of products and service! Thank you Nappy Lady team!

Really happy with everything I have bought from the Nappy Lady

Brilliant service, so much useful information for someone who knew nothing about reusables. Very quick delivery, all great quality stuff.

I used my real nappies for London voucher to purchase 5 nappies from The Nappy Lady. It was simple to redeem my voucher by email and the discount was applied immediately. The nappies were posted out to me quickly and the service was very personable.

Excellent advise! Really happy with our nappies!!

Bought 3 of the bedwetter bappies for my 5yo DD. 3/2 days dry so cant complain. Love the material as its super comfy for DD.definitely trying other nappies for the soon to come newborn baby.

Fantastic company, I contacted them with a few questions on what to buy and I got a quick response, really helpful and polite I’d recommend this company

I’m very happy with my order. The nappy lady got back to me so quickly when I messaged her, also love the personal style Email and nappy guidance. Quick delivery, great quality products and friendly service

Fantastic, reliable company, offering support via questionnaires with what to purchase for a first time buyer etc.

lovely baby stuff thanksyou

Easy to order, great price and speedy delivery. Glad to see recyclable packaging too. Couldn't ask for more...!

As a supportive Nana to be, I was a bit overwhelmed with all the reusable nappy options and found the questionnaire helped to clarify and answer many of my questions. Now I've been able to source many of the recommended options directly from The Nappy Lady and am really delighted to be able to gift them to my daughter and her partner.

The questionnaire response was so detailed and helpful, I knew exactly what to order. Speedy delivery- with choice of postage. Order was beautifully wrapped eco friendly- no plastic here! Best of all it was a complete bargain due to real nappy week. I have nothing but praise for The Nappy Lady