Very kind and patient service from Katherine Low Assistant Showroom Manager! (Sydney) She helped me create a custom wedding band, even with many emails back and forth! Very patiently so me and my fiancé could make the right choice and didn't rush anything. Thanks Katherine!

Awesome experience despite it being a virtual consultation. Learned a lot and very helpful.

You guys made a very overwhelming task feel very manageable and I am confident my partner is going to be more than happy with her rings.

Amelia was fantastic at our engagment ring consultation today, super friendly and helpful!

Cara was absolutely amazing! We felt so welcomed, Cara’s expertise and guidance made the process incredible!

The whole experience with Cullen jewellery was amazing. We travelled from Mackay to go to Cullen jewellery to pick out an engagement ring and wedding bands. Beth was very welcoming and explained every step of the process. It’s a great experience to have one on one service and be able to choose every aspect of your dream rings.

The all round experience was great. Tilly made us feel very comfortable and explained everything so well. 5 stars!!

Great experience! Have had outstanding service from Jayde, Tilly and Alexandra. They have been very helpful with my questions and any needs I have had throughout the process.

Regan was so helpful. It was my first time trying on engagement rings and he made the process very easy and comfortable. He gave me a great selection of rings to try on and helped us narrow it down too ! Would highly recommend :)

Visited to look for an engagement ring! Arielle was fantastic and helped so much! The atmosphere was clean and very inviting! Will be back!

sales and customer service team exceptional; understanding and support

Both my partner and I were greeted upon arrival and made us feel very comfortable and were extremely helpful with being organised and ready for what my partner was interested in. Emily specifically was amazing in giving us key details and letting us know everything and more which was a relief as we left with peace of mind. The whole experience was special.

Trinity was amazing throughout my whole appointment, she went into detail about everything and made the experience rememberable

We had a smooth and wonderful experience with Jess picking an engagement ring today. She brought a large range of stunning rings, made us feel comfortable and listened to our thoughts, making the decision process easy. We walked away feeling confident with our choice. Overall we had a great experience at Cullen Jewellery and would highly recommend.

Ellie was great, very informative and answered all of our questions with expertise! We had a great experience.

This was a fantastic experience, particularly as it was my first time trying rings on. Trinity was great at answering all my questions and involved both me and my fiance so well. Highly recommend!

Great experience. Was able to answer all the questions that I had.

Friendly staff with lots of knowledge Tilly was amazing in helping me select a ring for my partner she was full of knowledge and helped stick to a budget I desired it definitely made selecting the ring a lot easier. Thank u Tilly

Tilly looked after us so incredibly well! She had some rings already selected based on what said we’d liked and then a selection of others to give us a range. She was more than happy to answer any questions and guide us through the whole process. Oh and the rings were fabulous too!

Amazing service all the girls are super lovley and helpful don’t be afraid to ask questions cause they have an answer for everything you need overall amazing