Customer service has been great, the process has been easy and happy with my purchase!

Had a great first engagement ring experience with Melissa! From start to finish she was a wealth of knowledge and made the process of elimination a breeze. We were really appreciative of the information sent through post appointment to consolidate the top 3 rings to help finalise the big decision.

Super helpful and supportive in the process!

Had an amazing experience! this was my first time looking at rings, I came in feeling a little nervous not knowing what to look for or ask, Regan was so helpful in answering my questions & providing me key information. Can’t wait to go back for my next appointment.

Sarah was extremely patient and knowledgeable! I never once felt rushed during my appointment and Sarah always brought up the essential need to knows at the right times. Thank you for making it such an enjoyable experience!

Olivia was very prepared and had clearly done her homework before we got there. My partner and I felt very welcomed and comfortable.

Giselle was so helpful and made our experience so easy.

We had a consultation with Zoe and she was absolutely incredible. My partner and I had an amazing experience picking a ring with her help

Had an appointment with Kat who was so kind and helpful and very knowledgeable - was very informative about the different options they have when looking at designs and stones and was very easy going, giving personalised recommendations based on our own wants and taste. Would very much recommend on a customer care and informative basis.

Kit was friendly and professional! She really laid out the process of creating a piece through Cullen, as well as the different options based on my preferred setting. I walked away from my first appointment with a lot more confidence and a deeper understanding about Cullen diamonds and points of difference!

First time getting experience at Cullen Jewellery around all the different styles, ring types and most importantly the difference between Lab grown vs Moissanite. Trinity gave beautiful customer service using her knowledge around subject matters, while supporting my 'soon to be' all the answers to ensure everything can lineup perfectly. After the consultation a full breakdown was provided via email so nothing was missed post visit. Cant wait to work more with the team leading into the final call on the perfect ring.

Emily was honest, very helpful, easy to talk to, and recommended exactly what I needed. Rings were beautiful. Great experience!

The team at Cullen really knew their stuff, and walked us through all of the options with some helpful charts to explain everything. They were super patient as we went through the process of finding what we liked. Highly recommended!

Such lovely staff, Rebecca in the Auckland showroom made us feel so comfortable and never rushed us while picking out wedding bands! Such a lovely experience to come in and try on everything.

The customer service is incredible, Alex knew exactly what to pick to match the vision of my partners ring design.

Symone was excellent and so helpful! She gave great advice and was so kind and welcoming.

Regan was highly knowledgeable, extremely patient and accommodating of our needs. He made our consultation a great experience and applied no pressure allowing us to create a unique experience fulfilling our expectations.

Symone was lovely, super helpful, made us feel really comfortable and explored all of the options with us. I’ve had 2 experiences with Cullen now and they’ve both been great! We work with another bespoke jeweller as well for our special pieces but Cullen delivers on modernised classics and quality always.

Jessica was amazing! We had such a great experience picking out our wedding bands, she really let us take control and talk about what we wanted and gave us so much advice on metal types and everything we needed to know. Thanks so much Jessica! Can’t wait to get our rings!

Ellie was very helpful with everything we had asked she could answer all of our questions. Ellie was also very patient with us was a very pleasant experience