I called up to discuss selling my car and getting my loan paid out, the staff were very helpful and got all paper work sent out in a great time. Very happy with the customer service.

fantastic service

Friendly and helpful

The gent that assisted me today was very courteous, considerate of the situation that had occurred over the Xmas period and was very professional to his approach to sorting it out. Had a brief but great chat. Thanks fir the excellent service.

Great customer. Always able to help me when I'm in need!

Very professional and helped me sort out my missed payment without stress.

Had a problem where I missed a payment due to a public holiday. Thankfully I was able to call and explain, immediately they set a payment plan to make up that missed payment. Had to call again as my bank did not reverse the payment at which they immediately cancelled the payment plan that was no longer needed and had it all set back to normal. Very easy to deal with, with very nice, understanding and helpful customer service.

The lady I spoke to was really easy to talk to and helped me with all my needs!

Great greetings from your callers they are polite and helpful thank you

I had an enquiry regarding payments over the Christmas & New Year public holiday periods. They we swiftly handled and highly informative which was a positive result....no fuss at all. Excellent customer service thank you!

I spoke to Alex today in regards to my payments, he was very kind and pleasant to speak to. Never had a issue, great people to speak to and very understanding no matter your situation. Highly Recommend Finance One

We have been with finance one npw for 3 years, every time i have needed anything finance one has always been able to help. finance one has the most helpful staff and one staff member Renee has gone above and beyond for us always finding a soloution. she is also very friendly. Thanks Renee

Operator was polite and helpful. My requirement was fully resolved.

I was extra happy with the service especially from korina she went above and beyond to help me get a car and she actually cared she wanted to make sure I got a good car .... Sooo happy x

really helpful got what I needed straight away thanks

I was told by many I could not be helped.i don't know if it was there friendly ness or there positive attitude but they are great into my car and totally have to try them.they gave me a go when many wouldn't.

I cannot begin to explain how helpful finance one has been throughout the term of my loan. Excellent staff and I'll definitely use finance one again for future loans. Thank you

I cannot express my Thankyou more enough to the whole team ,Espevcally Cassandra for working endless and making sure to give me my dream Car, Thankyou again and will highly recommend Financeone.

I find your customer service amazing and understanding to our needs are also amazinh, than you for helping.

I am very happy with the lengths that Cassandra went, she was very helpful and was always available within a short time.