
CMF
United Kingdom | 14 January 2025Excellent, as expected.Thankyou.

Emilia Michela
United Kingdom | 14 January 2025Wonderful company and super efficient delivery service. I couldn’t recommend more shopping at Neptune!!

Susan Cockcroft
United Kingdom | 14 January 2025Quality products which always give pleasure. The only downside is the often long wait to receive them.

P Leece
United Kingdom | 14 January 2025Order process was good and fast delivery. Well packed item!

Sarah Richardson
United Kingdom | 14 January 2025Excellent customer service

Jane
United Kingdom | 14 January 2025On time, beautifully packaged and as always exceptional products, thank you Neptune

I. Johnson
United Kingdom | 14 January 2025Always excellent quality and great service. I ordered online because I don’t have a Neptune store nearby. The items were exactly as described, the colours were true to the pictures and the quality is excellent.

Sharon McCready
United Kingdom | 14 January 2025Excellent service , my items arrived in good time and were very well packaged. I ordered some Christmas decorations and some star candle holders and they are perfect . I love shopping at Neptune as the quality is superb. Keep up the good work. Also I loved the Christmas card I received, thank you Neptune.

MRS MONTEITH
United Kingdom | 14 January 2025Very efficient service.

Anna Demetriou
United Kingdom | 14 January 2025Staff too busy and over worked to focus on loyal customers.

RE
United Kingdom | 14 January 2025Outstanding customer service and fabulous carpet

Natalie de
United Kingdom | 13 January 2025We’ve had a Neptune Kitchen installed and I just have to highlight how great the after sales support has been from Neptune Hove. Very responsive to any questions and hands on support. So pleased we went with Neptune. Thank you Gary, Craig and Dean.

James M
United Kingdom | 11 January 2025The staff at the Belfast store were very pleasant, but having spent a lot of money on a new suite of furniture which frayed in one arm after less than 2 years, we raised this to the shop staff who were accommodating but head office refused to take any responsibility for the sofa and has recommended to take the sofa to a 3rd party to fix. Not a great way to retain customers for poor build / design of product.

Ian
United Kingdom | 11 January 2025We made a call to Neptune in Tonbridge to make an appointment. On that visit we met Tom Servante who took us through design options, ideas and products. We were 'hooked' and have never looked back. We have always felt valued by staff at Tonbridge, the implementation team and final sign off this week by Greg. Exceptional service and a beautiful product. Many thanks to all concerned including the 'behind the scenes team' who built the kitchen.

Paula
United Kingdom | 08 January 2025Milo footstool, nice product.

Veronica Wilcox
United Kingdom | 06 January 2025Not been, once, twice but three times to Becky's fabulous cooking demonstrations at Neptune Farnham. Becky is such fun, and her cooking flair is exemplary. Re-created her dishes time and time again. The Neptune Farnham store is always very welcoming, staff very friendly. We get served tea, coffee and fizz during the demos - it makes such a great morning.

Martin Kenyon
United Kingdom | 06 January 2025I recently paid a visit to Neptune in Weybridge with the intention of acquiring a vase and a selection of their high-quality artificial flowers. Admittedly, my eye for such matters is not the sharpest, but I was fortunate to receive assistance from Georgia in-store. I must commend the exemplary service she provided. Her help in selecting both a vase and flowers was truly exceptional. With a discerning eye for detail and an impressive knowledge of the products, she quickly identified options that perfectly suited my needs. Georgia's professionalism and commitment to customer satisfaction were evident throughout our interaction. She demonstrated a remarkable understanding of both aesthetics and functionality, which made it easy for me. Such outstanding service deserves recognition, thank-you. I went back in two days later for a second!

Ellenanne
United Kingdom | 05 January 2025We had an amazing experience with Neptune. The customer service was top-notch, Chrissy was really lovely and very helpful and the sofa we bought exceeded our expectations. I highly recommend Neptune to anyone looking for quality products and excellent service.

Ka Man
Hong Kong | 05 January 2025We really appreciated Neptune furniture, not only the furniture itself, the quality is awesome and the design is timeless. And also their customer service team and delivery team always provided professional services to customers. Especially thanks to Charlotte, she helped me to fix my delivery issues!!

victoria Harding
United Kingdom | 04 January 2025A voucher easily bought online.