quick and easy simple things

Sending money online is really easy and straight forward.

They continue to give excellent service, allowing me to support both family, and to the students the church I lead support.

It's simple and straightforward

I used the online platform n I find very easy to use

I use the JN Money service online, as its more convenient for me, with my work commitments and not being able to physically go to the shop to send money. It's great because I can either send money to friends and family to collect at their local JN branch in Jamaica or I can choose to put money in my own JN account, which is available instantly. It helps being able to do that, especially when going on holiday or saving up for a rainy day.

Transaction was two minutes top to complete.

Customer support was prompt and remained on my case until it was resolved.

Fast and easy way to send money to family

Reliable and fast

EFFICIENT SERVICE

It quick and secure

Easy, straightforward

It was my first time trying it and honestly at first complicated but once I became patient and figured it out. A great experience from comfort of home transacting business that will benefit my family.

Is there something wrong with jn

The requirements to open an account and the communication between departments are very poor! I find it a bit backwards that we cant open an account get a card to that account in the same place. To actually have to take a flight and then stand in a bank in Jamaica for what feels likes two weeks is incredibly frustrating and backwards. There must be a simpler way for making these transition easy for bough staff and customers. I am sure money isn’t the problem. If you are looking for a more robust system you must include in this development something that is customer user friendly. This will prevent anger, renal abuse and incompetency. I don’t want to suggest the bank system in other country as I do understand every environment and country is different but we must look to grow and with the times please.

The efficiency of the service

Both ladies at the utica branch was excellent, they help me with all i need and they have a excellent customer service

Always great online and customer service.

One it is safe to use and I don’t have to leave my house to send my sister her lunch money for the day 10/10