Customer service is rotten and if I am only changing expire dates why do you have to do a recertification.

It was quick and easy to send money and my mom in Jamaica got the money the same day. I enjoy using this system and it's a life saver. Thank you JN Money Group 🙏🏽

The young knows her job well and the speed st which she did it was superb. I had to commend her about her speed and accuracy. Well done good worker good investment for the company. Good luck

Really helpful and get things done.

Overall my experience has been okay but what has ruined my experience is when my partners account was blocked by a cashier because he couldn't provide a same day statement which his bank doesn't do. He provide a valid statement with bank stamp as requested by one cashier but this lady said it was not good enough and blocked his account. It was like the cashier was making up her own rules. I then had to travel to send money when I was heavily pregnant and have never had an issue as i have been served by other cashiers

It's very convenient and instant transfer

Very professional kind and helpful staff.Who go the extra mile to assist.Excellent customer service. Any issues resolve professionally and efficiently.I regularly use the service due to good customer experiences that the staff provided.

Great friendly staff, beats AI and portals by a long margin. They also tell you about the other services JN offers

I went to the branch to send money to build my house in Jamaica. I didn’t think if I send the amount it would raise an alarm, however the cashier asks for a source income and ID/address. I went away to get the documents and returned. Because the bank statement didn’t show my last work monthly income from work, even though I explained that my statement only issue on the first of each month. She made up her own rules, stating she needs to see my last income on the bank statement and I won’t be served. She then blocked my account . I have used other money transfers without no problem or staff making their own rules.

Company is great with customer. no drama, get in do your transfer, job done. They are great

JN in Perrybarr has amazing staffs i.e Gary and Natalie. They ensure that their services and communications are of the highest quality - and customers are well informed. That's always my go to location.

They go above n beyon to help me very good customer service

It’s scammer I never used this Exchange but from last 2 years I receiving text messages and I blocked them many times but still receiving messages.

The staff was friendly and helpful

The reps were very responsive and provided me accurate information to all my questions

The services was great and their employees is very nice people.

Friendly staff, good service. Clean and tidy office, very professional

The teller needs training in customer service. She does smile, you try to make small talk to be friendly with her but doesn’t make a difference . My last visit there was upsetting, so I do my transaction online now or at another place in Hiram which has now turned out to be disappointing. My son’s account is frozen due to some confusion in the money being transferred.

I transferred some money to my account more than 3 months ago and I am still awaiting receipt of the funds.

I don't have any problem everything is excellent for me I get good customer service all the time I don't remember the last time I we.t dear