The services has been very sharp and thorough and the staff seems to be very on point with customer service. Please kve been very sharp and

The level of support

Easy and convenient!

Being very patient with me.

Friendly service

Quick prompt service

No sending fee l was able to add two new bank cards and remove an old card

My experience was great 👍🏿 i love it

The process was very easy, clear and efficient.

Great service

Fees are too expensive. Other companies are way less so I’m not seeing where JN is having a competition

The JN team is very responsive and always courteous and helpful.

Excellent service

Easy and convenient. In the comfort of my bed I can send money to my love ones

Awesome experience today, my first time using JN money and it was amazing. I felt like I was talking to an old friend. Great customer experience. I will definitely recommend you to my family and friends. Excellent service.

Fantastic! Absolutely fantastic service from the Customer Support Team. I was kindly assisted with my enquiry, and the issue promptly resolved. Now all is in working order and I'm transacting successfully!

The JN colleague Patrick was so helpful and patient with me. He stayed on the phone until the account was fully set up and active

This is an excellent online service or will be when the teething problems have been ironed out. When signing up and entering address details it is mandatory to input your the 'region/city' however, given that the site focuses on US, UK and Canada the dropdown menu only give the 14 Parishes as options. The ID document requirements suggests a range of documents will be required but only gives the option to upload ones passport, ID Card or drivers licence. At another point there is a message saying that JN Money requires a letter or authority from the sender to be able to deposit the money into the required bank account. It would be useful if a standard letter with an email address was made available. alternatively simply provide the relevant e-mail address as in no way was it obvious to me. It threw me out too many times - particularly after I had entered my bank card details which worried me a bit but there has been no obvious adverse effect. It is a good thing that staff are available (some more 'user friendly' than others) to talk with. You are going to run into issues but persevere because once you get through the setting up process it looks as if this is going to be really easy to use. Well done JN!

this is the worse thing to use, trying to send money to my kids back home and would not work

Once you get your account set up. I was impressed in how quick and easy to do a transfer to my Jamaica bank account.