IdentityForce

111 Speen Street, Suite 304, 01701, Framingham, US
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3.50
Based on 879 Reviews

5

47.33%

4

11.38%

3

13.88%

2

11.38%

1

16.04%
About IdentityForce

IdentityForce is a leading provider of proactive identity, privacy, and credit protection. For over 40 years, we have consistently delivered top-rated personal security solutions.

Contact Info

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Christina
United States | 14 January 2022

Love their customer service and always helps me so much with my questions!

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GG
United States | 13 January 2022

So far ok, keeping me informed. Thank you.

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Scasey
United States | 09 January 2022

I would rate the representative, Nicole ☆☆☆☆☆. She handled my issue professionally, efficiently, and promptly. However, the wait time on hold was long, all three times. My call was dropped twice. But I had to wait and call back because the website had not been updated with my credit card information from last year. I appreciate your efforts to improve this aspect of customer service.

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Elizabeth Banthem
United States | 08 January 2022

I trust IF anytime I have a question they always are there to assure me and explain to me what if anything I need to do!! Very good service!

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Nathaniel
United States | 31 December 2021

The IdentityForce platform is a wonderful tool to protect you and your loved ones from cyber thieves. The platform is easy to navigate. The protection features are self-explanatory and simple to use. The platform allows you to register for a variety of alerts. IdentityForce makes sense in the digital world that we live in today. I strongly recommend IdentityForce!

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Rose Wiley
United States | 24 December 2021

I am impressed with the brief yet very informative seminars.

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customer
United States | 23 December 2021

I am just another person that is aware of the threats out there in cyber land. I have had PCmatic for a couple of years now and since they recommended Identity Force I knew they would good.

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William Barbour
Saudi Arabia | 17 December 2021

If I could rate the experience more than five stars, I would. Shekia had already resolved my issue before even calling me, which is extremely rare for customer service in itself. Once she had explained what the issue was and how she resolved it, she even waited on the phone at my request while I logged in and double-checked. I am in the Middle East and my internet is extremely slow, and she still waited for me to log in and verify that everything was in order. After that, she also stayed on the call to answer some general questions about Identity Force that I had. I can be an extremely stubborn person when it comes to a company's customer service. I will cut business with a stellar company if their customer service is terrible. If the other representatives are even half as courteous, knowledgeable, and helpful as Shekia, I will be sticking around Identity Force for a long time to come.

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LINDA SIEG
United States | 17 December 2021

I never thought I could afford this kind of protection, thank you for keeping me protected.

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Bobby
United States | 16 December 2021

so far so good havent had to use it

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Janus Hardin
United States | 16 December 2021

Great Job, Thank You for your service to keep me from fraudulent activity on my personal accounts, also reminding your customers as myself to change our passwords, again Thank You Identy Force!!! Janus

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K R
United States | 16 December 2021

Highly recommend this company to everyone. I can rest easy knowing Identity Force is on the job keeping track of my accounts. Always very courteous, friendly and helpful when I contact them.

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Bob
United States | 09 December 2021

Had Identity Force less than a year and cancelled. Customer service is suspect. They say they’ll check into trouble and contact you back, but after 4 calls to customer service they did not cure the problem and NEVER received a callback. FYI: It you use any other browser than Chrome or MS Edge, you may have trouble. I use Safari or Brave for my secure browser and I was told that there product does not work with either of those browsers. I couldn't get transaction monitoring for the last 4 months and was unable to add accounts. I paid for what? No refund offered and would never recommend this company, in fact, they cancelled my account after telling me that I would have to cancel it. Go somewhere else for protection.

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K. Woodman
United States | 24 November 2021

We feel our identities are safe from scammers who prey on senior citizens and rob them of their life savings. Thank you.

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Patricia Love
United States | 11 November 2021

So far, I have found nothing wrong with IdentityForce. They keep me informed and the cost is very reasonable for my piece of mind.

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Brian Richards
United States | 09 November 2021

This day in time you need protection..

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Harry Yannotti
United States | 05 November 2021

Well my insurance company was hacked and they thought it best to hire this firm to keep a I on their customers

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Sphephile Nsele
South Africa | 05 November 2021

Idid not received an paryment

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Patrick Boyd
United States | 03 November 2021

I feel very secure with you guys watching my credit gives me something I don’t have to worry about it’s hard enough taking care of my mom so thanks a lot for taking care of my credit

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Frank
United States | 03 November 2021

In a busy world nothing grabs my attention more than the vulnerability of my family and financial security. Knowing the good folks at Identify Force have my back Is like sleeping on a cloud worry free.

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