recently my amex credit card ending in 3003 was used for fraudulent transactions. American Express contacted me and then declined the attempted fraudulent purchases. cancelled the card and replaced with new card Not sure if Identify force should have picked up on this case of attempted fraud. should I have expected some type of notification from Idently force. not sure what I am paying for?

I'm very grateful to have this service as it gives me great peace of mind knowing that my credit information is secure.

Three Credit score from 04/2015, six months old. Red Alert, Red Alert! Old information, I move out of state a year ago after selling my house. I keep the phone number from the last state I lived in, I informed you 1 year ago of the change. And you just figured it out. You say my name and number are tied to 2 old address of which only one was mine. I sold it more then a year ago when I lived in Oregon, I have lived in TEXAS for more then a year. I have been with your outfit for several years, well that mistake I will be correcting Monday morning. Good Bye ID Hello LifeLock they can't be any worse then your company!!

My wife and I want to have the highest quality and service provided. We want the best protection for our credit and security. So far we feel that the updates and information reporting is lacking. I believe Alot could be resolved if their were an actual mobile app for quick access to our information. So we are going on the theory that no news is good news.

I have been a customer for but a short time. It took me a long time to decide which of the many such services available was right for me. I chose IDENTITY FORCE even though it was not the least expensive. I believe it is worth the extra money. In the short time I have been a member I already have been notified of several potential threats. Even though no further action was necessary I felt safer about internet intrusions than I ever have been. I rest much easier knowing I have your service. THANK YOU! '

Why do I not have an icon on my browser?

The alerts give very little information and I am unclear as to what I should be doing. As an example are the last two alerts I got on my phone number. They show a link that I am uncomfortable clicking on to see what it is since I don't recognize the address.

Yes, you have shown us alerts and I am aware of them. The latest was a loan that we took out. It is a bit confusing when a company or bank is nationwide and you see alerts in another state; then we have to use some common sense that a loan deal could be coming from another state but the same bank or co. Overall am completely satisfied.

None of my judgements are listed

There is no real reason to keep this service beyond the free trial period. After you complete the internet scrub in the first few weeks, all they will do is tell you about events where your data crops up because they won't take steps like contact webmasters in China to remove your information. There's really nothing they've done for me since that first month, other than argue with me about the value they provide by sending a monthly email that repeatedly says the same thing.

I just called (as told by their site) to "verify" I am who I say. BUT the only way to do that is to send a photo ID. Even though they confirm cancellation by sending me an email, and even though I am calling from the acct phone number, even though they are prorating the credit card I signed up with, they won't believe who I am without me mailing a copy of a photo ID. The Woman on the phone was loud and close to rude, refused to allow me to speak to anyone else because it is POLICY peroid. The site is pretty worthless, scare tactics, lists dead sex offenders etc. Tells you how many millions of people are victims but then do something stupid like this. Gee, you can't call my home or cell to verify who I am ?

Currently, the set-up for this service is simply an acct number. It would be really helpful to have a field for the company / organization and a field fo the Dr. It would be much easier to understand what I as a Idenity Force customer have set-up. Thanks, Steve M

For the security they offer, their price is so reasonable per year compared to the other ID Protection companies. Hopefully, all will go well according to what they promise the customer.

I recently purchased a second home which required me to take a mortgage, run credit reports, etc., and I never heard one time from your service which makes me question what I am paying for since your service says I would be notified if any of those transactions occurred. Can you explain what I am missing? The same is true for my wife as she was on the same mortgage, credit reports, etc. Lastly, our son recently applied for and received his first credit card. We have him in your service as well and there was never any notification that someone had requested credit cards in his name. I look forward to hearing from you.

The Phishing Alert is showing up on my web site, which is hosted by Network Solutions. It showed up on Luminosity. These things are not correct. Can I turn off Phishing Alerts?

I can't access my report as promised

Just received a new credit card which I didn't apply for it. Just wish I get some e-mail or call when this person started to apply under my name.

I find it very cumbersome to navigate your site on my mobile devices where I use 99% of the time.

Been a member now for several months are are well pleased thus far.

When I had an identity theft, I called your number. You were closed and the recording said to call AIG and gave me a number and a policy number to report to them. The policy number, according to AIG, was a military number and confused the people there. I looked everywhere in my account on line and couldn't find any other policy number.